Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,408 Reviews)
Rating breakdown 7,408 reviews
5 Stars
5,773
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,268 out of
3,786)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Worth the price!
on July 4, 2026
Posted by: Apain7
from Oxford, MS
[This review was collected as part of a promotion.] I bought this a couple weeks ago, and I have fallen in love! It was so worth splurging and I have spent less money going out for coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best New Find
on July 2, 2026
Posted by: Talkwtina
from Butler PA
I really love my iced lattes in the summer time and this machine makes them taste just as good as the overpriced coffee shops and you can make it at home and I think everyone should get one of these and save money and still have top of the line coffee ☕
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Refreshing morning latte in no time!
on July 2, 2026
Posted by: ShannonM
Love my Nespresso Vertuo Next Coffee and Espresso Machine! It was simple to set up and start making my latte from home within minutes of unboxing! The machine is light weight and easy to move around to clean our coffee bar and fits perfect on the shelf we have designated for our coffee machine and supplies needed or store in a coffee cabinet if desired instead. There is nothing like waking up each morning to my own fresh brewed latte and knowing that the flavor will be consistent each time with the smart pods. I have saved a ton of time and money using this machine instead of eating out and it is so simple to use, I can't believe I waited this long to get a machine for home.
Written by a customer while visiting influenster.com
Customer Rating
3
Great Coffee & Ok Machine
on July 2, 2026
Posted by: emanon911
from Fort Worth, TX
[This review was collected as part of a promotion.] This is my 3rd machine. The coffee is just amazing but for some reason I keep having the machine quit pumping water. I have shaked the tank and cleaned the unit but to no avail.
I would recommend this to a friend!
Response from Nespresso USABy Nespresso USA, Customer Service, July 4, 2026
Thank you for your review. Please call Nespresso directly for the best assistance with your Vertuo Next. We're here to help at 800.562.1465 and look forward to resolving this.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful machine
on July 1, 2026
Posted by: Duckwoman
from Knoxville TN
[This review was collected as part of a promotion.] I purchased a week ago and I am loving the ease of use, flavors and design.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Coffee
on July 1, 2026
Posted by: Rudi
from Bethlehem Pa
[This review was collected as part of a promotion.] Recent purchase I am very happy with. So easy to use and makes great coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Too much hassle for average coffee—not worth the price or effort.
on June 30, 2026
Posted by: MichaelA
[This review was collected as part of a promotion.] I was really disappointed with the Vertuo Next. The set up and maintenance felt like more than it should be, and the machine isn’t very convenient to use. Having to deal with the pods and frequent maintenance just wasn’t worth it for the coffee produced. I expect a premium experience for the price, but the coffee taste the average at best. Overall, I feel like a waste of time and money. I wouldn’t recommend it unless you’re heavily invested in the nespresso System.
Response from Nespresso USABy Nespresso USA, Customer Service, July 4, 2026
Thank you for your review, Michael. We stand behind our brand and can offer a return on machines purchased directly from Nespresso within 30 days of receipt, or call 800.562.1465 to let us know how we can improve your Nespresso experience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
on June 30, 2026
Posted by: Apk
from Bergen County, NJ
[This review was collected as part of a promotion.] Bought it for my son in law because I have a vertuo and he loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA