Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
4
Ready to drink coffee at home in minutes!
on February 24, 2026
Posted by: MT69
[This review was collected as part of a promotion.] This is your basic easy to use coffee maker. One touch and have coffee ready in minutes. It’s too not loud. This machine is slim and fits easily on any counter space. I do feel like the machine lacks quality though, a lot of plastic feeling.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Espresso Machine
on February 24, 2026
Posted by: SheilaF
[This review was collected as part of a promotion.] This expresso machine is compact, but powerful. Great for not having much counter space. It startled me when it first started. Just how it works. I am use to it now. It is easy to fill with water. Also, I like how the pods go in and you can empty the machine later. Taste delicious.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome!
on February 24, 2026
Posted by: ShelbyY
[This review was collected as part of a promotion.] This has quickly become my husband and I’s newest obsession! It was super easy to set up, not too big or heavy and I had no issues running the first initial “cleaning”. The coffee comes out perfect every time, it is such a smart machine to know what temperature and size each pod is. I love being able to have a quick cup in the morning and sometimes after I get home from work too! The only downside is the noise it makes, it scared me the first time I used it and I thought I had done something wrong.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I think I’m in Love…
on February 24, 2026
Posted by: AlysonF
[This review was collected as part of a promotion.] Just pop in a capsule, press the button and within moments you will have a consistently delicious cup of coffee. Espresso lovers and just plain coffee drinkers will be pleased with this machine as it reliably delivers a tasty cup every time. The euro-eject feature for the capsules is very cool. The appearance of the machine is sleek, and it doesn’t take up much counter space which is a huge plus.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Lattes at home. 😍
on February 24, 2026
Posted by: DallasT
[This review was collected as part of a promotion.] I loveee vanilla lattes. This machine makes it easy to make your own espresso at home. The machine is lightweight and makes the perfect espresso. I made myself a vanilla latte first thing. The unboxing was east and setup was fast! You load your pod and press the button. There is so many more options on coffees you can make at home from hot to iced! This machine is a must have in my home. I was gifted this, but I had an older one for several years now. I’m loving the upgrade! 10/10 recommend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The different pods are my fav
on February 24, 2026
Posted by: MelodyG
[This review was collected as part of a promotion.] This is a beautiful machine. The pods are even cute. I’m used to the machine that makes a full cup of coffee. But this little shot if espresso is so delicious. The machine is a little loud but nothing annoying. I haven’t tried to clean it yet but seems pretty easy.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Next !!!!!
on February 24, 2026
Posted by: EllenM
[This review was collected as part of a promotion.] I love this way more tvenni expected to. I have no complaints other then i need more pods lol. I've gone through most if not all.of tbe variety pack we got to try out. Its sleek, and easy to use once you get use to it. I've never had homemade coffee this good and the expresso is amazing. This is my favorite thing I've gotten so far this year and I use it a couple times a day. I can't wait to buy more pods. The maintenance is very simple and easy and moving it waa easy. The weight is light. I love it.
#nesspresso #pods #expresso #coffee #free
#nesspresso #pods #expresso #coffee #free
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not my cup of coffee
on February 24, 2026
Posted by: MarinaR
[This review was collected as part of a promotion.] I really wanted to love this machine, I truly did, I tried so hard to, but I don’t even like it. Will it be replacing my tried and true coffee machine? Not a chance, no. It’s easy to use, it’s easy to set up, it comes with a QR code to scan to get the user manual or watch a video for set up.
I liked that it has a used coffee pod collector and you can just drop the used pods right from the machine. I just don’t like the coffee it makes. It’s too strong, and there’s no real way to customize how strong you want your coffee. Even my partner, who drinks black coffee, did not like it and would not finish a cup when made from the Nespresso. He’d have to dilute it and still didn’t like it. The coffee comes out hot, the perfect temperature, but just not drinkable for my tastes.
Makes a cup of coffee quickly and easily. It’s very simple to use. Does what it’s supposed to do, but I don’t like the lack of customization when it comes to making a cup of coffee.
Response from Nespresso USABy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA