Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
The coffee machine that does it all!
on February 26, 2026
Posted by: CorrineS
[This review was collected as part of a promotion.] I am so pleased to use and review the Nespresso Vertuo Next. This coffee maker is so easy to use and comes in a variety of accent colors. The slim, compact size fits nicely on my kitchen cabinet. The water tank is removable which makes it easy to refill. The water heats up quickly. There’s a great variety of coffees and flavors depending on what you’re in the mood for. You are also in charge of the size of coffee you want to brew. I personally love a great tasting iced coffee with an espresso shot, creamer and ice. The available coffees and flavors are unbelievable. This coffee machine is so easy to use. The great variety of capsules have made my coffee brewing and drinking something I look forward to!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious simple and stylish!
on February 26, 2026
Posted by: NicoleS
[This review was collected as part of a promotion.] It’s a great simple set up and the app is easy to use. I appreciate the box it came in is meant to be tossed and composted. We tried the double espresso and master origins and both were really great. I can’t wait to try more flavors and combinations.
Written by a customer while visiting Nespresso USA
Customer Rating
5
i loved
on February 26, 2026
Posted by: AngelicaA
[This review was collected as part of a promotion.] i am sorry for my review the english no is my first lengua .
the maker is very elegant , compact y beautiful .
the color is sophisticate navi blue .
is rely easy to use and intuitive .
the maker is very elegant , compact y beautiful .
the color is sophisticate navi blue .
is rely easy to use and intuitive .
in summary es very compact , elegant and easy to use
Written by a customer while visiting Nespresso USA
Customer Rating
1
Loud and complicated to operate
on February 26, 2026
Posted by: MeganB
[This review was collected as part of a promotion.] I found this machine to be unnecessarily complicated and difficult to use. It took two adults and multiple mobile apps to get the machine operational. Connecting the device to WiFi was time consuming and required several software updates before it could even be used. It’s very frustrating when you’re trying to make a cup of coffee and the machine needs an update even though you updated it the day before. At one point the machine was “sleeping” and wouldn’t wake up. The app told me to come back later.
The machine is also quite loud during operation. The locking and unlocking of the lid require some force and two hands. Overall the experience has felt more like a hassle than a convenience. I personally prefer a straight forward coffee maker where I can simply put in a pod and press start without navigating apps, WiFi connections or updates.
While this product may appeal to individuals who advanced features, app integration, and specialty coffee options, it may not be the best choice for those seeking simplicity and ease of use.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
3
Came dirty
on February 26, 2026
Posted by: CassandraG
[This review was collected as part of a promotion.] I really wanted to give this Nespresso a great score, however when it arrived it was super dirty inside and out, assuming from packaging. It was almost covered in a saw dust. I had to run several cycles to clean it as well as clean with a wet cloth.
However functionality wise, once I felt it was clean and safe, I was able to brew some AMAZING espresso. I do find it doesn’t brew super hot, which is fine by me since I’m using it iced. It’s slim which is great for small storage areas!
Written by a customer while visiting Nespresso USA
Customer Rating
5
A great cup of coffee
on February 26, 2026
Posted by: CynthiaD
[This review was collected as part of a promotion.] Nespresso coffee is some of the best coffee I’ve ever had. You have different flavors of pods to make a good cup of coffee. You can make regular cup of coffee or a craft of coffee to share. It’s very easy to clean and operate. I just love this machine and I love the coffee it makes. It’s sleek and fits perfectly in my space of mine. I have my husband hooked on it now. We have our favorite coffee pods. It’s just so perfect
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smooth
on February 26, 2026
Posted by: JordanG
[This review was collected as part of a promotion.] The set up process was a breeze. Easy to function and not overwhelming with choices. The machine is a nice side for my counter top and not too large like some other coffee makers systems or espresso machines. Heating process wasn’t too loud and created a nice warm coffee. Excited to try my favorite flavors and enjoy more.
Written by a customer while visiting Nespresso USA
Customer Rating
5
High Quality
on February 26, 2026
Posted by: LauraB
[This review was collected as part of a promotion.] This machine is a fantastic choice for anyone looking to enjoy premium coffee at home. If you're not quite sure about getting a Nespresso machine, I can honestly say it's so worth it.
This machine's technology ensures a balanced cup of excellence every time.
Cleaning the machine is super simple. After brewing, the used capsules are automatically ejected into the container, which holds multiple pods before needing to be emptied. The drip tray is also adjustable and removable making spills a breeze to clean up.
This machine has a descaling alert that lets me know it's time for a deep cleaning.
The quality of this machine is quite impressive. It has a modern and simple design that looks stylish on my kitchen counter. It feels sturdy and well made.
This machine is high quality, and all the components fit together seamlessly. I highly recommend this machine.
(click to see the video)
Written by a customer while visiting Nespresso USA