Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Delicious and convienent
on February 26, 2026
Posted by: AndrewR
[This review was collected as part of a promotion.] This is espresso and coffee convenience at its best. I love that it's literally one button to press, no extra buttons or settings to mess with. The machine gets all the info it needs from the pod and brews a perfect cup every time with one button press. The espresso has a nice smooth flavor while being strong yet not bitter. The crema on top is comparable with high end espresso machines which was a nice surprise to me. I feel like I'm getting a coffee shop espresso from home without the whole process and cleaning of a manual espresso machine or without the high price tag of the cafe. Since getting the machine I've been looking at the huge variety of pods available for this machine which makes it very likely you'll find the perfect blend for you. I also appreciate the small footprint it takes up in my smaller kitchen. It does just what I need without taking a lot of my valuable counter space. Not only is it a nice compact size but the machine itself looks modern and is a nice addition to my kitchen aesthetics. Overall my favorite part of my Nespresso Vertuo Next is the speed and convenience paired with the low mess as the pods are automatically ejected into a bin inside the machine which is easily emptied a few times a week. This is an easy 5 star rating for me and I've already suggested it to friends and family. You won't regret this splurge!
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Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso - One Love
on February 26, 2026
Posted by: KateK
[This review was collected as part of a promotion.] It is so amazing coffee maker. It is looks so good and really stylish. Nespresso coffee is amazing. I enjoy making coffee every day. Nespresso - one love
Written by a customer while visiting Nespresso USA
Customer Rating
4
Hate it or love it
on February 26, 2026
Posted by: HeidiA
[This review was collected as part of a promotion.] I don’t know whether to hate it or love it. This has been the most challenging coffee maker I have ever used. It took me awhile to figure out how to work it. Once I finally figured the coffee maker out, now I had to figure out how the coffee that goes to it. Seems like everything was in a different language and I just couldn’t vibe with it like I expected. Some of the coffee samples were good but the quantities dispensed weren’t exactly to my preference. I’m just a regular k cup girl for regular coffee and this was just a little too much for me to figure out. I do like the part where the used pods are dispersed into their own container on the machine. Was hard to close and lock it. It did not want to dispense extra hot water for some of the coffee because it was too strong for me. Just seems too “extra” and confusing for my liking. The coffee is good though but don’t recommend the machine
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Response from Nespresso USABy Antonia, Customer Relations, February 27, 2026
Thank you for your review, Heidi. Our goal is to provide a seamless experience resulting in an excellent cup of coffee. We're available 24/7 at 800.562.1465 if you'd like personal guidance or if you have additional concerns.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A great expresso machine with delicious capsules
on February 26, 2026
Posted by: SharonL
[This review was collected as part of a promotion.] This machine is very easy to use. It is convenient and accommodating. It fits perfecting in a confine space. It’s small size is very helpful for limited counterspace. It's operation is very accommodating by holding the used capsules. Additionally the capsules for the machines come delicious choices, including decaf. Most important, the foam withstands. It is not a weak foam. There is no clean up necessary to get a cup of espresso. The performance of this machine helps with express and clean delivery. Overall, this is a great machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on February 26, 2026
Posted by: TajS
[This review was collected as part of a promotion.] This nespresso vertuo next is the perfect gadget to have in your home. I love some specifications about the machine such as it brews six different sizes of coffee/espresso. It heats up very quickly within seconds. Easy to navigate and the best of all it’s easy to clean.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A stylist and easy to use coffee machine
on February 26, 2026
Posted by: PallaviM
[This review was collected as part of a promotion.] I have been using this Nespresso Vertuo next in white and it has completely upgraded my coffee routine at home. The design looks modern and clean on my kitchen counter and fits nicely without taking up much space. It is very easy to use and brews coffee quickly. Overall it delivers consistent, cafe quality coffee with very little effort.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Design taste and functionality are most important
on February 26, 2026
Posted by: AngelaK
[This review was collected as part of a promotion.] I absolutely love all things Nespresso so I was super excited to try this machine. I have several other models and I found this one to be just as fabulous! Easy to use fast and the coffee is delicious! Very well made and already assembled so right out of the box it’s ready to use. Highly recommend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wake up happy!
on February 26, 2026
Posted by: MariahJ
[This review was collected as part of a promotion.] This Nespresso is exactly what this coffee lover needed!! I need a good jump to my morning and having this to give me that good expresso was it! The machine is super easy to use and fits the pods right in. I love that you can lift the lid and it will take the old pod away in a little compartment to the side. It gives jist yhe right amount of expresso to to make you ready for the day! I am very happy with this for my morning routine!
Written by a customer while visiting Nespresso USA