Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,416 Reviews)
Rating breakdown 7,416 reviews
5 Stars
5,781
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,273 out of
3,791)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
1
Im glad this was free....
on February 27, 2026
Posted by: KristaQ
[This review was collected as part of a promotion.] Im glad this was free and i didnt waste money on it,the entire setup is a mess and its loud early in the mornings and does what it wants,when the coffee machine messes up and you open it to fix it then the coffee pods fall into the 'bin' and its just a whole mess
Response from Nespresso USABy Antonia, Customer Relations, February 27, 2026
Thank you for your review, Krista. We appreciate your candid feedback. If you'd like personal guidance or technical assistance with your Vertuo Next, please call directly, 800.562.1465. We'd like to be sure your Nespresso experience is a pleasant one.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Doesn’t take a lot of time?
on February 27, 2026
Posted by: MarthaB
[This review was collected as part of a promotion.] I received this product complementary for my honest review. Really had to read
The manual closely to be able to operate this machine after doing that it was very easy. I like that you just put a pod in push the button and it ready to go .
The manual closely to be able to operate this machine after doing that it was very easy. I like that you just put a pod in push the button and it ready to go .
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on February 27, 2026
Posted by: CindyG
[This review was collected as part of a promotion.] Nespresso vertuo next machine is a stylish looking,creates smooth coffee with a brilliant crema every time, easy to use, mess Free and heats up quickly. All you need to do is place a pod inside and press the button. The machine is made from 50% recycled plastic. The coffee tastes great and wakes me up everyday. Great 👍
Written by a customer while visiting Nespresso USA
Customer Rating
5
Be your Own Barista At Home
on February 27, 2026
Posted by: HaleyW
[This review was collected as part of a promotion.] I am so impressed with the Nespresso Vertuo Next and its capability of making delicious artisanal espresso drinks. I set up my coffee bar area with a pod holder that the machine can also sit on top of. I love that I can make so many different size drinks quick and with the push of a button. This feels like a high quality product, it’s functional, feels like it will last, it saves so much counter space, and makes me into my own personal barista with ease. I love the versatility of being able to hold the capacity to make a small espresso or all the way up to a full cup of coffee.
Overall I am so happy with this Nespresso Vertuo. It’s multifunctional, sleek and aesthetically pleasing, barely take up any counter room. Excited to experiment with new drinks!
Overall I am so happy with this Nespresso Vertuo. It’s multifunctional, sleek and aesthetically pleasing, barely take up any counter room. Excited to experiment with new drinks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Brings the cafe to my kitchen!
on February 27, 2026
Posted by: OliviaL
[This review was collected as part of a promotion.] Let me start by saying that coffee is my favorite part of my day, it’s the one thing I look forward to! The Nespresso Vertuo Next brews a perfect cup of coffee every single time. I am a big iced coffee fan and was happy to find the Ice Forte pods. The pods are so easy to use and I really appreciate that the company has a responsible recycling program. Each cup of coffee feels like a little luxury topped with the foam. I am coming from a kpod system so the transition felt smooth but the taste majorly upgraded. The machine is very heavy so do plan to put it somewhere it doesn’t need moved. The assembly just required taking it out of the box giving it a quick wipe down and running a clean water cycle, I was enjoying my first cup of coffee within 15 minutes. I am very thankful for this machine, it delivers a cafe quality cup of coffee every-time.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Delicious
on February 27, 2026
Posted by: ArbreaS
[This review was collected as part of a promotion.] So this was so confusing to use in the beginning lol I was confused and watched so many videos. It gave out the least amount of coffee and I was like what am I suppose to do with this. But once learned I was okay with how it went. Coffee is good. Machine is cute and a fun gadget to add to kitchen. Will insert pic once I get back home
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek Design, Café-Quality Coffee at Home
on February 27, 2026
Posted by: ArjunM
[This review was collected as part of a promotion.] I’ve been using the Nespresso Vertuo Next and it has completely upgraded my morning routine. The design is modern and compact, making it perfect for smaller counter spaces while still looking stylish and premium. The coffee quality is consistently excellent — rich flavor, smooth texture, and that beautiful crema on top every single time. It heats up quickly and is incredibly easy to use: just insert a pod, press a button, and it does the rest. Cleanup is minimal, and the used pods are neatly collected inside the machine. I also love the variety of capsule options, from bold espressos to larger coffee sizes, so there’s something for every mood. If you want café-style coffee at home without the hassle, this machine is absolutely worth it.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
So fast and easy to use, making café style drinks
on February 27, 2026
Posted by: ChristinaG
[This review was collected as part of a promotion.] I love coffee, especially dark roast and espresso, and I love to try different flavors and combinations. Being able to make café style drinks at home gives me so many options. Café prices have been skyrocketing, so I love all the options. This gives me.
This coffee maker is a pretty compact appliance, about 6 inches across so it fits even in my small apartment. It was so fast and easy to set up and start brewing coffee. I got some pods and I’ve tried several of the six different size options available, like espresso, double espresso, and pods designed for iced coffee. I’ve used syrup to create homemade iced vanilla lattes, as well as hot lattes cappuccino style, I even made Affogato by brewing espresso over ice cream.
I’m having so much fun with this coffee maker because there are so many options. I only had drip coffee makers before so I would go to the cafés for espresso drinks. Now I don’t have to. This bruise the espresso blend with the rich cream on top that I love, and you don’t need anything fancy because even that just feels indulgent and special.
I really can make drinks that are so similar to what I can get at a coffee shop for a fraction of the cost. I love this and I can’t wait to keep trying different varieties of coffee. This is basically the perfect gift for me.
(click to see the video)
Written by a customer while visiting Nespresso USA