Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,415 Reviews)
Rating breakdown 7,415 reviews
5 Stars
5,780
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,272 out of
3,790)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Quick cup of joe!
on March 2, 2026
Posted by: BrigitteS
[This review was collected as part of a promotion.] The Nespresso Vertuo was so easy to use. I need a way to make a quick cup of joe on my way out the door and this does that.
The taste was crisp, clean and smooth. I like that it was quiet when brewing and was super easy to clean. I just popped the pod out and went on my way.
I really enjoyed this maker for a quick cup on the go.
The taste was crisp, clean and smooth. I like that it was quiet when brewing and was super easy to clean. I just popped the pod out and went on my way.
I really enjoyed this maker for a quick cup on the go.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing and Very Reliable Product!!
on March 2, 2026
Posted by: ChaseB
[This review was collected as part of a promotion.] This product was very consistent and is perfect for any slow morning. The value on this thing is very good. It has amazing different cool features that are very helpful. It comes out very hot which I love especially on a cold day. Amazing and very reliable product!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The absolute best
on March 2, 2026
Posted by: NatalieB
[This review was collected as part of a promotion.] I’m in love with my new Nespresso Vertuo Next. It’s sleek looking and beautiful on my counter. I feel as I have moved into the Jetson kitchen.
The pods are so easy to use and you don’t need to prep or worry about making coffee. You just need to make sure there’s water in the machine and pods in the drawer! The selection of coffee available in pods is amazing. They have multiple styles, even for cold brew! I can’t wait to try some seasonal coffees and hopefully more flavored “girly” coffees!
My husband and I can’t express how nice it is so be able to choose different coffee and tray in a few minutes. This machine is life changing! Absolutely recommend!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek, compact, easy to set up and operate, reason
on March 2, 2026
Posted by: StelkerHomeS
[This review was collected as part of a promotion.] The Nespresso Vertuo Next in white is the perfect blend of style and performance. Its sleek modern design looks beautiful on the counter, and the compact size fits easily without taking over the space. Setup was quick and simple, and operation is effortless with just one button. It brews consistently smooth, rich coffee with a thick cream and excellent flavor every time. The machine runs efficiently, and while you can hear it brewing, the noise leve is very reasonable and not disruptive. Overall, it delivers great tasting cafe quality coffee in a stylish, easy to use package.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great for someone who is okay with using an app.
on March 2, 2026
Posted by: MaryH
[This review was collected as part of a promotion.] The good: It was very fast in brewing. The app interface was easy. It looks sleek and doesn’t take much up much space horizontally on the counter.
The not so good: The machine is reliant on an app to function for the most part. If you want to adjust any settings-volume and temp- you have to have the app. However, there is no subscription you must have to operate the app. It was also quite loud.
Overall, I think someone who enjoys a personalized experience through an app would enjoy this. I just prefer a more analog coffee machine.
Dimensions: 17”x5.5”x 17.5”with the cup holder and lid open.
(click to see the video)
Response from Nespresso USABy Katy R., March 3, 2026
We expect your Nespresso experience to be seamless and gratifying, Mary. The pump in your new Vertuo Next should produce less noise over time. The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. We also recommend running a cleaning cycle weekly and descaling with Nespresso Descaling Solution every 3 months or 300 capsules to keep your machine in peak operating condition and coffee tasting best. Descaling Solution and instructions are available on our website. Your machine can also function without the app. The app is simply to enhance your experience. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on March 2, 2026
Posted by: KateL
[This review was collected as part of a promotion.] My husband loves this thing. It’s been fun experimenting with all the different flavors that came along with it. He’s not a huge fan of the espresso, but he loves the ability to brew one cup at a time & that you can choose your cup size. And I love that the color matches my kitchen!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting Coffee Every Time
on March 2, 2026
Posted by: ShakehS
[This review was collected as part of a promotion.] This Nespresso Vertuo Next is my best friend now, it’s the best machine for a great tasting coffee and espresso, looks great, slick and overall great design, came in a nice packaging, Very easy to use for making consistent coffee with a rich creamy, smooth and balanced flavor, it makes different size of coffee, every sip you take makes it feel like you are in Europe, I definitely urge every one to own it
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy and quick
on March 2, 2026
Posted by: HunterM
[This review was collected as part of a promotion.] Received this item complimentary, easy set up and MINIMIZES THE COUNTER SPACE. Major difference! Easy and quicker to use. Tastes great and makes brewing simpler and easy!
Written by a customer while visiting Nespresso USA