Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.5
(4,376 Reviews)
Rating breakdown 4,376 reviews
5 Stars
3,354
4 Stars
454
3 Stars
125
2 Stars
126
1 Star
317
86%of customers recommend this product.
(
2,805 out of
3,266)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Exactly what I wanted.
on May 24, 2024
Posted by: eguari
from Sarasota, FL
[This review was collected as part of a promotion.] It is like the original one that I bought 8 years ago, but better. It is more fitted in size. The water and pod receiver are narrower and fit on the counter. The color blends in with other appliances. Very pleased. The book that comes with it is very easy to understand. Exactly what I wanted.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Coffee Machine
on June 7, 2024
Posted by: Walentynek
from New York
I love this coffee machine so much. It gives delicious taste
Written by a customer while visiting Nespresso USA
Customer Rating
5
A Top-of-the-Line Coffee Experience!
on July 7, 2024
Posted by: kgsunshine22
from San Diego, CA
[This review was collected as part of a promotion.] My husband and I love Nespresso coffee--it's the best part of our morning. The machine itself is an elegant reminder of a real coffee shop. This top-of-the-line luxury coffee experience saves us time and money, and the perfect foam and rich aroma are like nothing else. We recently purchased a new machine, and Nespresso shipped it free and fast to arrive the next day. 5 stars!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great product
on August 6, 2024
Posted by: Soni
from Salisbury, NC
I been using this nespresso machine for over 6 months and I love it The coffee is delicious
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Outstanding Performance
on August 11, 2024
Posted by: Vinny
from New Jersey
Great product outstanding coffee been a customer for 10 years
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on August 20, 2024
Posted by: happy
from Highlands Ranch, CO
[This review was collected as part of a promotion.] I bought this machine a couple weeks ago and so pleased that I did.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on August 21, 2024
Posted by: Skyscraper22
from Gaithersburg, MD
[This review was collected as part of a promotion.] I bought this Nespresso machine a week after giving birth and it has been an absolute lifesaver with a newborn at home. It is so easy to use, even while holding a crying baby.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on August 30, 2024
Posted by: 12345
Broke after 1 year, leaking coffee everywhere, don't buy
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, August 31, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA