Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,413 Reviews)
Rating breakdown 7,413 reviews
5 Stars
5,778
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,272 out of
3,790)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Rich creamy hot coffee, fast and made at home!
on March 6, 2026
Posted by: MemoryS
[This review was collected as part of a promotion.] Oh my goodness I have never been able to have such a rich creamy cup of coffee made at home until I received this Espresso Vertuo Next machine! It took my expectations to a whole new level! It was hot and creamy delicious, it made you feel like you were in a fancy restaurant. It brewed the perfect cup per pod size every time and the machine is very durable. It is a bit loud though so no making that secret cup, but so worth it. I've already ordered more coffee pods and am excited to continue to try new flavors. This is one of the best products I've received to review! Love it!!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new favorite part of my morning routine!
on March 6, 2026
Posted by: ShelbyR
[This review was collected as part of a promotion.] I absolutely love the Nespresso Vertuo machine! It’s something that I’ve now implemented into my morning routine. Everything about it has the customer in mind - from convenience to ease of use - it makes having a cup of coffee at home in the morning easy breezy! I would absolutely recommend this machine to anyone who’s constantly on the go or in need of an upgrade for a coffee maker. It’s relatively budget friendly and sleek design makes it perfect for leaving on the counter.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on March 6, 2026
Posted by: SarahT
Ah my love for nespresso continues another machine but a beautiful crafted and beautiful operation! Lower noise level and better tasting coffee! Love the new sleek design
Written by a customer while visiting influenster.com
Customer Rating
2
Not worth it
on March 6, 2026
Posted by: GabriellaE
[This review was collected as part of a promotion.] I really wanted to like the Nespresso Vertuo espresso maker because it has a great design and looks really nice on the counter. The design is sleek and modern and I like that when you open the machine, there is a convenient place for the pods to drop, which makes removing them easy. I also thought it was cool that you can connect the machine to the app and choose the brewing preferences. The coffee also brews very quickly which at first seems like a plus, but honestly it almost feels too fast. Unfortunately, the actual coffee experience has been disappointing, every cup I’ve made comes out barely warm. I’ve tried multiple pods and brewed several cups thinking it was just a one time issue, but the temperature is always the same. I’ve had even had to microwave my coffee afterwards. Another big downside is how loud it is. I know coffee machines aren’t silent, but this one is extremely noisy while brewing. Overall, it’s a nice looking machine with some convenient features, but the lukewarm coffee and loud brewing makes it hard for me to recommend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Elevate my daily coffee moment
on March 6, 2026
Posted by: SteffanyD
[This review was collected as part of a promotion.] Has a very elegant design that looks beautiful in the kitchen. It is compact modern, and incredibly easy to use, wich makes it perfect for every coffee moments.
One feture I really appreciate it is the building container for the used pods, wich keep everything neat and convenient.
The coffee flavor is absoluty is absolutely spectacular rich, smooth, and full- bodied.
Maintenence is also very simple wich makes the experience even better. The brewing process is quick and efficient.
Maintenence is also very simple wich makes the experience even better. The brewing process is quick and efficient.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cleaning is also quite simple.
on March 6, 2026
Posted by: JeanlauraG
[This review was collected as part of a promotion.] I really enjoyed my experience with Nespresso very. Setting it up was very easy basically you just follow a few simple steps fill the water tank and within minutes it was ready to make coffee. I love its size because it’s quite compact. It doesn’t take up much space on the kitchen counter, which is perfect if you don’t have a lot of room. In terms of build quality the machine feels solid and well designed. Plus the dark gray color gives it a modern and sleek look so it also looks good in the kitchen. Cleaning is also quite simple.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious espresso drinks
on March 6, 2026
Posted by: MichelleM
[This review was collected as part of a promotion.] As an avid user of another pod style coffee maker I wasn’t sure there was any point in owning the Nespresso Vertuo Next, but I have definitely changed my tune.
Pros- The espresso pods are perfect every time. Not like the White Mocha I get from a certain Coffee Shop, that seem to be hit and miss. I feel like there are so many options for barista style drinks at home. The pods automatically slide into a storage compartment when placing a new one in, avoiding the dripping empty pods. I have been pleased with every coffee drink I’ve tried so far. The interface is super easy once you set it up. The pods list the serving size it will produce and if you want to change it to a slightly longer or shorter pour you can do that in the app. It sounds overwhelming but once you’ve done it there’s no issue.
Cons- The machine is pretty loud while in-use. Sometimes I worry I’m going to wake my family. The pods are relatively expensive compared to my other pod coffee maker BUT relatively cheap compared to picking up coffee out. The compartment to put the pod in can be slightly difficult to open and close. Not a problem for me but certain people that struggle with hand strength may notice some difficulty. The different types of espresso’s were a little overwhelming for me to decide what to get.
Pros- The espresso pods are perfect every time. Not like the White Mocha I get from a certain Coffee Shop, that seem to be hit and miss. I feel like there are so many options for barista style drinks at home. The pods automatically slide into a storage compartment when placing a new one in, avoiding the dripping empty pods. I have been pleased with every coffee drink I’ve tried so far. The interface is super easy once you set it up. The pods list the serving size it will produce and if you want to change it to a slightly longer or shorter pour you can do that in the app. It sounds overwhelming but once you’ve done it there’s no issue.
Cons- The machine is pretty loud while in-use. Sometimes I worry I’m going to wake my family. The pods are relatively expensive compared to my other pod coffee maker BUT relatively cheap compared to picking up coffee out. The compartment to put the pod in can be slightly difficult to open and close. Not a problem for me but certain people that struggle with hand strength may notice some difficulty. The different types of espresso’s were a little overwhelming for me to decide what to get.
Overall, I am very pleased to own this product. My home white chocolate mocha’s have never tasted better.
Written by a customer while visiting Nespresso USA
Customer Rating
5
A very nice coffee machine that makes excellent at
on March 6, 2026
Posted by: StefanieS
[This review was collected as part of a promotion.] I love this machine. It was very easy to set up and to put together. Pretty self explanatory once you have it all out there. The drinks are fabulous! Its very easy to use. Just put a button and your drink is ready. I had no issue with temperature either. I only wish that there was a way to make it to we dont have to use a certain type of insert cup. Other than that there is nothing that I can think to say that I havent already mentioned and it is all positive!
Written by a customer while visiting Nespresso USA