Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6 out of 5
4.6
(7,413 Reviews)
Open Ratings Snapshot
Rating breakdown 7,413 reviews
5 Stars
5,778
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product. 
(
3,272 out of 3,790
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5 out of 5
5
Premeasured pods
on March 7, 2026
Posted by: TiffanyC
[This review was collected as part of a promotion.] This is such a great coffee maker!! There are barcodes on the coffee pods for this machine that lets the machine know how much coffee to make. I love that. It is a little noisy but that’s fine for me so i know when my coffee is done. It holds enough water for multiple uses in the clear compartment. After your done with your coffee pod, you just open the top of the machine and the pod falls into a built in compartment. I thought that was clever.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Fresh Start with a cup
on March 7, 2026
Posted by: RobertaT
[This review was collected as part of a promotion.] This coffee machine is a new staple in my kitchen! It took a little bit to figure out but now it is so easy to use. It was very easy to set up out of the box. Love the fact that I can start a brew from the app before getting out of bed.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love my NESPRESSO!
on March 7, 2026
Posted by: MichelleM
[This review was collected as part of a promotion.] I absolutely love it! I had a Keurig before and this is a game changer! It not only looks classy in my kitchen, it also offers so many features! You can are coffee, espresso, double espresso, etc. it’s so easy to use and it also has an app with so many features which is awesome too! The only downside is that its is a a little noisy but, it doesn’t bother me. Plus it came with a box full of samples to try! It’s a perfect cup of delicious!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great machine
on March 7, 2026
Posted by: MonaN
[This review was collected as part of a promotion.] This is my first espresso machine! I was so excited to try this! The color looks exactly how it looked online. It’s not too heavy. Very easy to use. The shape of it isn’t too wide so I was able to find a perfect place for it on my kitchen counter. The water heats up really fast and it’s not too loud. It’s very durable. I highly recommend.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Easy and Quick
on March 7, 2026
Posted by: CassandraC
[This review was collected as part of a promotion.] This coffee machine is super easy to use - throw in a capsule, press the button, and you got your drink. It's also a slim size, so it fits on my countertop easily without taking up too much space. It is a little louder than other coffee machines I've used, but it's not an inconvenience. Overall really good machine for the value.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Its worth it!
on March 7, 2026
Posted by: NicoleD
What an absolute game changer. Saves me time in the moring and saves me money. Its so easy to use and easy to clean. Love that I can take it apart easily so I can clean it. Its not heavy and cumbersome like other machines. I have had my machine for almost a year and it still looks and works great.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Space saver
on March 7, 2026
Posted by: AfsheenD
[This review was collected as part of a promotion.] I am happy to have tried out this product. It's nice and fits in small space. The maintenance doesn't look hard at all. That being said, I don't think I would buy this bcz u need specific pods for this machine. I like where I can use other pods or fill my own pod . Also, where the cup sits, it looks a little flimsy. Was afraid the cup would fall. But other than that the machine is nice.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
This is AMAZING!
on March 7, 2026
Posted by: VanessaW
[This review was collected as part of a promotion.] When we first got this my hubby convinced me that I had to have an app on my phone in order to use it. He was totally wrong lol! (I love being able to say that sometimes) haha. I definitely understand how helpful the app is, but I am someone who sits my phone down randomly in the house and loses it for hours so I definitely needed to be able to make the espresso without needing the app as well. Lol. This is such a perfect little machine! I love the fact that I don’t have to worry about making it incorrectly or using the wrong items because it reads it and knows immediately what it needs to do! This is such a huge help for me because I am always on the go & having one less thing that I need to worry about being extremely accurate with is way more of a help than most people realize! So far I am absolutely LOVING all of the different flavors & we’ve bought even more recently to try! Espresso is my favorite because I’m just not the type that wants to drag coffee around all the time. So I enjoy the fact that it’s easy, a time saver & it’s not a huge machine so it barely takes up any space on the counter! That wasn’t a necessity though because we do have plenty of space, but it’s a good thing because I can fit other products around it easily! Absolutely LOVE the Nespresso Virtuoso and I don’t know how I’ve went this long without it in my life!
Written by a customer while visiting Nespresso USA
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