Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Average customer rating
4.6
(7,413 Reviews)
Rating breakdown 7,413 reviews
5 Stars
5,778
4 Stars
873
3 Stars
254
2 Stars
162
1 Star
346
86%of customers recommend this product.
(
3,272 out of
3,790)
Customer Reviews for Nespresso - VertuoPlus Deluxe Black by Breville - Piano Black
Customer Rating
5
Obsessed!!!
on March 8, 2026
Posted by: BrandiJ
[This review was collected as part of a promotion.] I’m officially obsessed with my Nespresso Vertuo machine! It’s incredibly easy to use. You just pop in a pod, press a button, and within seconds, you have a perfect cup. The coffee flavor is rich, smooth, and topped with the most beautiful foam. My whole house smells like a coffee shop.
I am also impressed that it can make different sizes, from a quick espresso shot to a full mug of coffee. I love the espresso option to add a shot to my morning protein shake. The design is sturdy, sleek, and lightweight. Also, the cleanup is super simple, and it’s made my mornings feel a lot more fun and caffeinated. The built-in used pod disposal is so cute. I admit my other coffee machines have been pushed aside. If you love great coffee without the hassle, this machine is such a treat.
Written by a customer while visiting Nespresso USA
Customer Rating
5
When you need that quick wake up in the morning th
on March 8, 2026
Posted by: NicoleT
[This review was collected as part of a promotion.] This is a great machine. It's the perfect size it does not take up a lot of counter space it's got a modern appearance and when you have to clean the counters it's the ideal weight to lift it up and put it right back. There's a little noise, but similar to other coffee brewers.
As someone who has always used a single cup coffee maker I would say that the comparison is like comparing dunkin' donuts to Starbucks. This definitely offers a stronger kind of more robust flavor and the options of brewing your own espresso.
It was sleek, easy to use, and fun to try different flavors and strength.
As someone who has always used a single cup coffee maker I would say that the comparison is like comparing dunkin' donuts to Starbucks. This definitely offers a stronger kind of more robust flavor and the options of brewing your own espresso.
It was sleek, easy to use, and fun to try different flavors and strength.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Like a coffee shop at home
on March 8, 2026
Posted by: AlyssaG
[This review was collected as part of a promotion.] I have previously owned a nespresso and i am still OBSESSED with this upgrade. It is sleek and slim and fits so much better on my counter tops. I love the navy blue detail and the hidden slot for capsules. The instructions were very easy to follow for set up and include QR codes that link to YouTube videos. The coffee is rich and makes me feel like I’m getting a fun drink at the popular chain, when really I’m spending fraction for the same thing at home.
Written by a customer while visiting Nespresso USA
Customer Rating
5
It’s very sleek and modern
on March 8, 2026
Posted by: DehebieE
[This review was collected as part of a promotion.] I love how simple it is , just pop in a pod , press one button , and within seconds you have a fresh cup of coffee. It doesn’t take up much counter space and look stylish.
Written by a customer while visiting Nespresso USA
Customer Rating
3
For the fancy folks
on March 8, 2026
Posted by: AndriaT
[This review was collected as part of a promotion.] I received a free Nespresso Vertuo Next coffee maker free of charge from Nespresso and Influenster, in exchange for my honest opinion.
I was so excited to receive my coffee maker. I also received a free coffee sampler, so that I could try the coffee maker, right away. This was great, because there are so many different types, I probably would be overwhelmed.
There is a quick start guide included in the packaging. There is also a QR code that you scan to watch a set up video. I had to try and pause and restart the video several times during set up. I would have much preferred every thing in print, included in the box. You also download an app and pair your coffee maker with the app. I guess if you are really into technology, this may be great.
Normally, I drink a regular coffee, black, no sugar. There are a few choices of regular coffee pods to use with this maker. The Nespresso appears to be more for those people who prefer a fancier cup of coffee. Great if you like espresso. I do like latte or cappuccino every now and then. I couldn’t find any pods that you just pop in and brew for lattes or cappuccinos. It seems you have to purchase a milk frother and add a sweetener.
If I loved espresso, I would love this machine. I prefer my regular brand of coffee, so this maker won’t get used much.
Response from Nespresso USABy Logan M., Customer Service, March 9, 2026
Thank you for your review. We are sorry to learn our Vertuo Next Machine didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact user friendly
on March 8, 2026
Posted by: GenaS
[This review was collected as part of a promotion.] This is a compact coffee brewing machine. It is rather loud when you brew, but the results are fantastic. Once you put the pod in and hit the button on top the machine brews the coffee. After done you open the top and the pod travels down to the side compartment for easy disposal and clean up later. I think you can download the app on your phone too
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very durable
on March 7, 2026
Posted by: MichelleP
[This review was collected as part of a promotion.] Super easy to set up. Maintenance on it is easy. Doesn’t have many features but really enjoy the auto dump of the pods when you open the lid. Very durable and valuable. Thank you Influenster for this machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on March 7, 2026
Posted by: CaityR
[This review was collected as part of a promotion.] This is a really nice coffee maker. I like it better than my previous machine. It's not too loud but it's still noisy. It makes coffee really fast. I like that you can recycle the pods. I wish I could put my own coffee in the pods because I feel it limits the options. It's really sturdy. It's bigger than I initially thought but it still fits on the counter just fine.
Written by a customer while visiting Nespresso USA