Customer reviews from kitchenaid.com
KitchenAid - 36 inch Wide 5 element Built-In Downdraft Electric Cooktop with and 300 CFM Exhause Rating - Stainless Steel
Average customer rating
4.3
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
135
4 Stars
42
3 Stars
25
2 Stars
7
1 Star
9
82%of customers recommend this product.
(
162 out of
197)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Downdraft Electric Cooktop with and 300 CFM Exhause Rating - Stainless Steel
Customer Rating
1
HORRIBLE DO NOT RECOMMEND
on February 16, 2025
Posted by: Unhappy Nana
from Whiteville,NC
WORST RANGETOP EVER! Purchased for new construction. From day 1 terrible smell coming from vent. Clean filter and range daily, nothing helps. Paid contractor to replace outside vent, hoping it would help. Did not, still horrible smell comes from vent. It is not the filter, filter smells good, wash almost daily in Dawn detergent. We were so excited as this is our last build and wanted it to be perfect! This range top definitely disappointed us!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 19, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 679986.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good product
on February 10, 2025
Posted by: Eddie2
[This review was collected as part of a promotion.] Looks great and works great. The only drawbacks are that the fan is rather noisy and there are some sharp edges on the ends of the trim.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek design fits a family's needs.
on January 24, 2025
Posted by: DebandHusb
[This review was collected as part of a promotion.] We enjoy using this cooktop! We like the 5 burners, the placement of the knobs and vent, the size of the burners and the sleek easy to clean top and vent area. No more reaching far into a narrow hole. We had had a built in grill, so we made sure to buy a griddle that sits on top of two burners. That is our breakfast must have. We use it every day. We had out cooktop installed about 3 weeks ago.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Functional and attractive
on January 10, 2025
Posted by: DMSD
[This review was collected as part of a promotion.] I was replacing an old kitchen aide stove top with downdraft. I was so excited when I saw this, the right size, color with down draft. I love it!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great performance
on December 16, 2024
Posted by: Smith1953
[This review was collected as part of a promotion.] Very happy with stovetop. Got it in time to use for Thanksgiving dinner.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Clean looks and very functional
on October 15, 2024
Posted by: Cooktop review
[This review was collected as part of a promotion.] Had to replace very old downdraft and was hesitant about this item. Looks so sleek, bought a silicone cover and it increases my usable countertop space as long as I’m careful not to drop anything. Downdraft does a good job removing steam and odor, love the large choice of cooking elements. Very glad I replaced the old one and very pleased with this one!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on September 30, 2024
Posted by: ANAJAY
[This review was collected as part of a promotion.] Cooktop works great. Wrong filter was supplied with cooktop.......too small!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
A very nice cook top
on September 9, 2024
Posted by: MBP2838
from Mobile, AL
[This review was collected as part of a promotion.] I like the cook top very much. I did notice that the first time that I used the cooktop that a circle similar to a thin ring of tiny bubbles was left on the cook top, where the pots had been sitting on the burners. Even after the cook top cooled, the circles remained. I tried to remove the rings with a cook top cleaner, but the circles still remain. I hated that my new cook top was permanently marked. I had no pot above the medium setting, but still the ring was left.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com