Customer reviews from kitchenaid.com
KitchenAid - 36 inch Wide 5 element Built-In Downdraft Electric Cooktop with and 300 CFM Exhause Rating - Stainless Steel
Average customer rating
4.3
(218 Reviews)
Rating breakdown 218 reviews
5 Stars
135
4 Stars
42
3 Stars
25
2 Stars
7
1 Star
9
82%of customers recommend this product.
(
162 out of
197)
Customer Reviews for KitchenAid - 36 inch Wide 5 element Built-In Downdraft Electric Cooktop with and 300 CFM Exhause Rating - Stainless Steel
Posted by: NanaBon
from Mechanicsburg, PA
Verified Purchase:Yes
I am very pleased with this stovetop.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not pleased with the glass finish
on April 28, 2017
Posted by: MillieMc
from TX
I've had this cooktop for 2-1/2 months. I am only somewhat pleased with its performance, though it takes some getting used to. It's not like induction cooktops I've had in the past (two, both another brand). The knobs' off position is down, not up, and the setting markings around the knobs are faint and difficult to see. There is only one "hot" indicator light rather than one for each element. The main reason for this rating of the unit is that I find the glass top difficult to clean. I cannot get it clean, that is, free of streaks and oily residue, using anything I would normally use or what's recommended. (I'm not talking about burned-on stuff--I don't let that happen.) It streaks terribly, collects lint that's almost impossible to remove, and I have to spend an inordinate amount of time trying to clean it. I do like the various sizes of the elements and dual function of some of them. Bottom line, I'm disappointed in it and wouldn't buy it again or recommend it, sorry to say.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy October 1, 2017
MillieMc, we suggest trying the Affresh® cook top cleaning kit if you are experiencing issues with cleaning your cook top.
Written by a customer while visiting kitchenaid.com