Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Built-In Microwave with Turntable - Stainless Steel
Average customer rating
4.2
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
111
4 Stars
37
3 Stars
13
2 Stars
12
1 Star
14
80%of customers recommend this product.
(
118 out of
147)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Built-In Microwave with Turntable - Stainless Steel
Customer Rating
4
Microwave review
on December 31, 2021
Posted by: Eva1cooks
from Pittsburgh, Pa
I would like to have the clock show full time, or at least have the option to do so.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Miracle appliance
on September 6, 2022
Posted by: Dhahran
from Tucson, AZ
This appliance is unbelievable! It does everything! It took awhile to learn but once you do it’s truly a “do everything “ in one small over/microwave machine. I microwaved, steamed, and roasted today with this one small appliance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
It works but…
on October 1, 2022
Posted by: HMB mom
from South Carolina
It gets the job done but the controls are a pain in the butt. I would not recommend the dial for setting time. If I had known this I would have bought something else
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
5
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, October 10, 2022
Hi,
We're pleased to hear that this microwave is working well for you. Our apologies to hear that the dail has been a pain for you to operate and understand your annoyance. If you have any questions about the controls or anything else, we're always happy to help. Thanks for choosing GE. Mike@GEA
We're pleased to hear that this microwave is working well for you. Our apologies to hear that the dail has been a pain for you to operate and understand your annoyance. If you have any questions about the controls or anything else, we're always happy to help. Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
New microwave
on November 19, 2022
Posted by: TA123
from Florida
This is my second built in from the GE profile line. The one I just replaced was 9 years old and this one fit the space perfectly
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great upgrade!
on February 2, 2023
Posted by: Anora S
from Madison, WI
We are thoroughly enjoying our new GE profile microwave in our remodeled kitchen. Paired it with a smart GE profile built-in oven and feel like we have a perfect combo. Still learning how to use them both, but so far so good!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Rattling news
on March 4, 2023
Posted by: Djhhjd3
from Drexel Hill PA
I called several times to schedule appointments for a repair and website says not available
No, I would not recommend this to a friend.
Response from geappliances.comBy GE_Appliances, March 8, 2023
Hello there, thank you for taking the time to reach out with this feedback.
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET
We hope this helps and that you are able to get this resolved.
-Charlie@GEA
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET
We hope this helps and that you are able to get this resolved.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Very loud microwave
on March 19, 2023
Posted by: Hokoloco
from Charlotte
It makes a lot of noise when the power is turned on.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
4
Value
1
Response from geappliances.comBy GE Appliances, March 21, 2023
Hello - Thank you so much for taking some time to get in touch. This means a lot to us.
We're sorry to see that this model has been louder than expected. We know that can be annoying. Of course, it can be normal to notice some noise when the microwave is in use, with this model since it is a convection model, it does have fan operation.
We're going to make sure we note this down, as we are always looking to improve. Thank you again for sharing.
Stay safe.
Jonathon@GEA
We're sorry to see that this model has been louder than expected. We know that can be annoying. Of course, it can be normal to notice some noise when the microwave is in use, with this model since it is a convection model, it does have fan operation.
We're going to make sure we note this down, as we are always looking to improve. Thank you again for sharing.
Stay safe.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Long Term Quality
on June 28, 2023
Posted by: RikkosMesaAZ
After purchasing the GE Monogram Oven, Microwave, DW, Wine Fridge and the Cafe' Refrigerator....I would say go look a different packages. We have had failures with the Fridge (3 times), MW, DW in seven years. I'd say it's over-rated and now they have changed the name to "Profile". Buyer...please do your due-diligence.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Oh no!
We're so sorry to hear that you haven't had the best experience with your appliances. We can certainly understand how disruptive something like this can be and we appreciate you taking the time to let us know. Your comments are extremely important and will be considered by our product design team, as we are always looking for ways to improve. We sincerely hope that we can regain your trust in the future.
Thank you for your time. - Tierra@GEA
We're so sorry to hear that you haven't had the best experience with your appliances. We can certainly understand how disruptive something like this can be and we appreciate you taking the time to let us know. Your comments are extremely important and will be considered by our product design team, as we are always looking for ways to improve. We sincerely hope that we can regain your trust in the future.
Thank you for your time. - Tierra@GEA
Written by a customer while visiting geappliances.com