Customer reviews from geappliances.com
GE Profile - 1.7 Cu. Ft. Convection Built-In Microwave with Turntable - Stainless Steel
Average customer rating
4.2
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
111
4 Stars
37
3 Stars
13
2 Stars
12
1 Star
14
80%of customers recommend this product.
(
118 out of
147)
Customer Reviews for GE Profile - 1.7 Cu. Ft. Convection Built-In Microwave with Turntable - Stainless Steel
Customer Rating
1
magnitron busted
on September 10, 2018
Posted by: drjoemcgowan
from austin, tx
after 3 years of minimal use the super outrageously expensive microwave is not working. only the convection part works now which who cares. we hardly ever used the convection because it would never cook things correctly (either overdone or undercooked)
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks nice, works well, a little confusing
on May 24, 2019
Posted by: crisfl
from FL
The microwave looks really nice in the kitchen, it works well, and we like that its a convection oven as well. That said, some things are hard to use. The controls all working with the dial are a little strange to get used to. The fold down door is also a little difficult to use. Since this is mounted above another oven, it is harder for shorter members of our family to get things in and out of it, especially when baking when the door is hot. Also the instructions are not very clear about baking. It says in 1 place to remove the glass plate when baking and in another place it says to never remove it. We baked some tator tots on a rectangular pan and watched the pan bang around inside the microwave the whole time because the plate was rotating under it so we finally called support. They said never remove the plate which means you end up having to use round baking pans for everything. It would be nice if the turntable would stop turning or you could disable it so you could use rectangular pans. That would have been good to know ahead of time.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall great, with one potential issue
on October 25, 2021
Posted by: Kay343
Just had this microwave/convection oven installed. Replaced a double oven with this unit along with a single wall oven to free up the space over my cooktop for a conventional range hood. Was hoping to be able to use this microwave combo as a replacement for my second oven. So far the microwave has worked great (although the controls do take a few extra steps and it would be nice to have more flexibility than just having 15 second increments on the microwave cook times). I tried to use the convection oven tonight to roast some vegetables on a full size baking sheet. While the photos of this oven online clearly show a rectangular metal rack that sits above the turntable, my unit only came with the round tray that sits on top of the turntable and rotates along with it. I looked and looked to find a way to stop the turntable from spinning, but didn’t see anything. Without a rectangular rack or the ability to stop the turntable from spinning, this unit loses a lot of functionality for me as I can’t use any full size rectangular cookware to bake or roast. I’m going to try to find out why I didn’t get the rectangular rack (although I don’t even see how it would be placed in the oven. The side walls don’t have any ridges or holders for a rack). Hoping I don’t regret this purchase!
Features
4
Written by a customer while visiting geappliances.com
Customer Rating
3
I Don't Work For NASA
on October 6, 2020
Posted by: OliveLewis63
from Denver, Colorado
I feel like there is too much going on here. Thankfully we don't use the microwave very often but the first time was a bit of stuggle just microwave for 15 seconds. Shouldn't be that hard. I appreciate all the bells but sometimes simplicity is necessary.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features, Hard to clean.
on November 17, 2021
Posted by: SuzieQ 500
from Phoenix, AZ
I love the features this machine has, it microwaves everything perfectly and the convection oven works like a charm without heating up the kitchen. My only complaint is with the drop down door. Because mine is in a cabinet at about shoulder height the drop down door makes it VERY difficult to reach the back wall for cleaning. My previous GE built in microwave had a side swing door so was much easier to clean. I still love it and would give it 5 stars if it had a side swing door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the Smaller oven option
on January 3, 2022
Posted by: Melcolewill
from Gilbert, AZ
We upgraded to this appliance from a standard microwave. Primarily I wanted the option to heat up a smaller oven for baking and small meals. It works great, but was frustrated to realize you could not use rectangular pans. It only accommodates circles, used with the circle rack and the turning glass. Picture online shows a rectangular rack going across the middle, but this model really does not accommodate that. Unfortunately, that eliminates multiple purposes!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Expensive paper weight
on December 7, 2022
Posted by: Court43
from Huntsville, AL
I had this unit installed and the convection feature never worked properly. The temperature wouldn’t rise over 170-180 degrees when set on 350. After multiple service calls, GE replaced it for me. Guess what, that one didn’t work either, the display blinked, added extra letters and numbers, and the beep stopped all together. A few months after that the microwave function quit working and it’s out of warranty. This is the most expensive appliance that I own and it’s the worst appliance I own. I would much rather have a regular cheap microwave. This appliance would be amazing if it worked properly but it’s been a huge expensive headache instead.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 8, 2022
Hi there – thanks for reaching out about your microwave. Our deepest apologies that you’ve been experiencing so many issues with your new appliance, as this is certainly not the consumer experience we expect.
We see that you have an active case with our consumer relations team. The case and the case manager have been updated with your review. They’ll do the best they can to review everything and reach out to you. We hope this is taken care of for you soon. Take care. Lauren@GEA
We see that you have an active case with our consumer relations team. The case and the case manager have been updated with your review. They’ll do the best they can to review everything and reach out to you. We hope this is taken care of for you soon. Take care. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Complicated to operate
on May 22, 2021
Posted by: Sue7227
from Muskego WI
I would like something that you can just put in the amount of time you want the food to cook. Waaaay too many steps.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, May 24, 2021
Hello, we appreciate your review. We’re sorry to hear of your concern regarding the design of the control panel of your microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Written by a customer while visiting geappliances.com