This is a replacement smart air fryer pro. The first one exploded within the first 3 months shattering glass 10 feet away. It was quickly replaced. This is a versatile and efficient oven, really love it and probably will use my big oven only on rare occasions.
The oven arrived safely, beautifully packed. Have had it about a month. Love the dual racks that can be used either “right side up" or "upside-down." There is a bit of a learning curve, but that’s normal with any new appliance. Tried the air fry function and still need to learn the correct setting. Love the automatic settings for pizza, bagels, and toast. Miss the oven light coming on automatically for the last 30 seconds of use, but otherwise we are very pleased with our new Breville Smart Oven Air.
Breville wins Consumer Reports and MY top ratings for new air fryer toaster oven
on January 31, 2022
Posted by: Breville lover
Verified Purchase:Yes
Have had 2 Breville 6-slice convection ovens for years. Air fryer is a wonderful additiional feature + many other new features. Use both new air fryer and previous Breville to cook for two. Buying a Breville air fryer oven for my daughter.
Do not understand how such a high quality, high priced Smart Oven can have such poor design features that the door spring breaks on a regular basis.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 1, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.