Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
1,309
4 Stars
175
3 Stars
61
2 Stars
48
1 Star
85
89%of customers recommend this product.
(
1,288 out of
1,452)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: Katie
Verified Purchase:Yes
The proving feature was what got me to buy the Breville, but I love this oven even more than I thought it would. My family is clambering for roasted veggies, and I have made some amazing potatoes. I can't wait for fruit season to try the dehydrate function, too.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: PT1138
Verified Purchase:Yes
This is one amazing oven. Well worth the money! Exceeded my expectations!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
This and a hot plate is all I need.
on February 13, 2022
Posted by: c'est moi
My Breville Smart Oven® Air Fryer Pro is so smart, it has 480 Degrees (rim shot).
Now I can dehydrate my mushrooms at a lower temperature and in less time than using the big oven. It can roast a 14 lb turkey, so I guess 14 lbs of tofu shouldn't be a challenge. I have become a wet cook. Boiling water in a kettle or in a pressure cooker doesn’t require much, and this combo is perfect.
Now I can dehydrate my mushrooms at a lower temperature and in less time than using the big oven. It can roast a 14 lb turkey, so I guess 14 lbs of tofu shouldn't be a challenge. I have become a wet cook. Boiling water in a kettle or in a pressure cooker doesn’t require much, and this combo is perfect.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: NL
Verified Purchase:Yes
Kind of disappointed due to air fryer performance is unexpected satisfaction. I have to use 460 Fahrenheit degree to bake for 1 hr (longer time to bake)
I usually bake at 400 F in convection oven
I am not sure at what temperature that the heat tube turn on all at once.
Toast is also not crispy.
Considering to return the item
I usually bake at 400 F in convection oven
I am not sure at what temperature that the heat tube turn on all at once.
Toast is also not crispy.
Considering to return the item
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 15, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
3
Loved it till the planned obsolescence!
on February 12, 2022
Posted by: Ian
I’ve had this about to the two year mark. It never wowed me with the air fryer function, but I wanted to have a bigger model to upgrade my original toaster oven that I loved. The air fryer drippings need to go somewhere, so you sort of have to put a pan in the bottom, and it’s going to generate steam that wants to leak out. It’s a trade off for the added flexibility I guess. Heating up frozen chicken nuggets for the little one works great. And it works as a good sized larger toaster oven. You can fine tune your settings to toast things, you just have to find your sweet spot. The added size is handy. But the whole spray foods lightly with oil to air fry them could be a smidge better. I’m not sure how to change that part of the design, so I just accept that part and it’s just me being critical.
Here’s the bad: I recently had the door latch issue where the screw actually pulled out and stripped all the threads. This did that issue where the door wouldn’t close because the latch inside the left wall wasn’t in the guide as referenced in other reviews. I was able to fix it by replacing the screw with a rivet, but the nylon bushing thingie will likely break soon. Then I’ll have to do two washers and a bushing, or call it quits. They’re screwed together really well, so taking it apart is a pain in the butt. I wish the latch retaining assembly didn’t have crappy parts, because that will disable the whole thing.
I also just started having the timer countdown issue where it just runs and doesn’t countdown.
Here’s the bad: I recently had the door latch issue where the screw actually pulled out and stripped all the threads. This did that issue where the door wouldn’t close because the latch inside the left wall wasn’t in the guide as referenced in other reviews. I was able to fix it by replacing the screw with a rivet, but the nylon bushing thingie will likely break soon. Then I’ll have to do two washers and a bushing, or call it quits. They’re screwed together really well, so taking it apart is a pain in the butt. I wish the latch retaining assembly didn’t have crappy parts, because that will disable the whole thing.
I also just started having the timer countdown issue where it just runs and doesn’t countdown.
So I got some great use out of it until the “planned obsolescence” at about the end of the warranty period. It doesn’t make it right, but I get why businesses do it. Buy it on Black Friday, then all this doesn’t hurt so badly. I’ll probably opt for something different next time, but who knows, maybe breville will cut the crap.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 15, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
5
Pleased with the Breville Smart Oven Air Fryer Pro
on February 10, 2022
Posted by: Happy Cook
Verified Purchase:Yes
The oven is very easy to use and produces great results! I am still learning how to best utilize all of the features. We have never had cookies turn out with such a nice texture! I love my morning bacon cooked with the air fryer feature. It is great for re-heating leftovers. My husband uses the toast feature every morning. So versatile!
Written by a customer while visiting breville.com
Posted by: Charlie
Verified Purchase:Yes
Less than a month old and it does not reach the heat set by the thermostat. Same problem as two others. Outrageously bad product and no quality control. I imagine I will hear nothing back from Breville.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 9, 2022
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Kelly
Verified Purchase:Yes
It’s a great addition to our kitchen. Cooks evenly, very quiet, and east to use.
A 9x13 pan fits in the oven with ease.
I’m very pleased with this purchase.
A 9x13 pan fits in the oven with ease.
I’m very pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting breville.com