Customer reviews from breville.com
Breville - Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,624 Reviews)
Rating breakdown 1,624 reviews
5 Stars
1,267
4 Stars
169
3 Stars
60
2 Stars
46
1 Star
82
89%of customers recommend this product.
(
1,243 out of
1,403)
Customer Reviews for Breville - Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
3
Works well, just don't ever expect to get parts
on November 2, 2021
Posted by: Run
Our little Breville is still cooking well, but we have needed a new drip tray since May, and none are available.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 3, 2021
Thank you for taking the time to leave you comment. It is frustrating when items are out of stock. While we always strive to replenish stock as expediently as possible, there are times when there is a gap of time between when a product goes out of stock, and when we receive more stock. We are working to replenish stock as expediently as possible. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Rozlynn Crew
Verified Purchase:Yes
This is a replacement smart air fryer pro. The first one exploded within the first 3 months shattering glass 10 feet away. It was quickly replaced. This is a versatile and efficient oven, really love it and probably will use my big oven only on rare occasions.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Doesn’t last
on March 8, 2022
Posted by: Cheryl
Had this at my cabin, limited use. Didn’t last 3 years. For the price I wound think this isn’t a disposable item. No replacement internal parts available. I’d give it a zero if I could!
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 8, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
4
short lived
on May 24, 2022
Posted by: Carole
I bought my Breville 900VSS 3 yrs ago. 1rst one was defective. It was replaced at no cost. This one now will not toast nor heat up to over 325 degrees. I liked the oven very much when it worked.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: mrwojo
Verified Purchase:Yes
Amazing response to a warranty issue. Pleasantly surprised at the convenience and comprehensive response to one-off failure: entire oven replaced.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: pfm
Verified Purchase:Yes
I have owned two other Breville Toaster Ovens and have loved them, the new one I purchased is also great with one exception. It does not toast as nice as my previous ovens. Hopefully you will get this problem solved.
Thanks for a great product.
Thanks for a great product.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Steve
Verified Purchase:Yes
1. It undercooks what most recipes state timewise, so we are constantly having to extend the time, especially with the air fryer.
2. Toasting bagels varies based on who made the bagel, but we keep using a 6 or 7 setting (the highest ones) because it chronically "undertoasts".
3. Like the rack listing on the door (quite helpful), but it would be more helpful to have it for when you open the door and have a listing on the inside of the door for when you want to insert a rack, etc.
4. Control Panel is easy to use.
2. Toasting bagels varies based on who made the bagel, but we keep using a 6 or 7 setting (the highest ones) because it chronically "undertoasts".
3. Like the rack listing on the door (quite helpful), but it would be more helpful to have it for when you open the door and have a listing on the inside of the door for when you want to insert a rack, etc.
4. Control Panel is easy to use.
I am slightly disappointed so far with tis product; for the amount we paid I was hoping for better than just average. Maybe the more we use it the higher of a rating I will give, but I am comfortable giving an "average" rating. Because it is only average I would not recommend it to friends (based on the cost and rating).
Written by a customer while visiting breville.com
Posted by: Rick&Lyn
Verified Purchase:Yes
I just can't say enough good things about this oven !!
The size is Perfect for Everything, that you would want to bake, toast, or Air FRY.
They are a little Pricey, BUT ABSOLUTELY Worth it.
We even bought one for our RV.
Perfect for making Fresh French Fries,not those processed ones.
Toast ,Baking cakes we even make our Tostada shells in it, than add our goods and Broil to melt the cheese.
They are Amazing ,;We use ours Everyday
The dials make everything so easy to understand
The size is Perfect for Everything, that you would want to bake, toast, or Air FRY.
They are a little Pricey, BUT ABSOLUTELY Worth it.
We even bought one for our RV.
Perfect for making Fresh French Fries,not those processed ones.
Toast ,Baking cakes we even make our Tostada shells in it, than add our goods and Broil to melt the cheese.
They are Amazing ,;We use ours Everyday
The dials make everything so easy to understand
I would recommend this to a friend!
Written by a customer while visiting breville.com