I love Breville products but I am not in love with the air-fryer feature of this oven which was the reason I abandoned my other Breville Smart Oven. It is VERY difficult to clean. I would always buy another Breville Product but I would purchase a stand-alone, easy to clean air-fryer
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 14, 2022
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
I Have had several other Air Fryers/Convection ovens but the Breville tops all of them! Great quality, accurate temps, extremely well built. Everything I have made in the oven has been cooked perfectly! Will only buy Breville from now on!
Really nice oven. Large capacity and heats food perfectly. We had an issue with our bake setting timer. I called customer care and they set up a repair. It was actually easy. Just bring the oven to a ups store and they handle the rest. They replaced the oven, rather than fix it, which shows a solid brand dedicated to the customer experience.
Loving my Smart Oven Air Fryer! Convenient, proven to save energy, and I've cut my cooking time in half. Yes, I would purchase again! I would also recommend to a friend.
This is the second Smart Oven that we have had. The first one we had issues with the door not closing properly anymore, after 4 years. Since the warranty was up, my husband worked on it and got it realigned and it worked for another year. Then the side bowed out again and the door would not close all the way. I finally contacted Breville, and they offered a discount for the purchase of a new one and said that hopefully this one had been updated and we would not have problems with it. We’ve had it about a month now, and so far so good. I do love this oven, and so hope that the second one will last a lot longer!!
Had this at my cabin, limited use. Didn’t last 3 years. For the price I wound think this isn’t a disposable item. No replacement internal parts available. I’d give it a zero if I could!
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 8, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.