Outstanding upgrade from older, smaller Breville oven
on February 11, 2021
Posted by: Anonymous
Verified Purchase:Yes
Like all other of the several Breville items I own, this oven is excellent. I replaces an old Breville oven that was damaged by "aggressive" cleaning. We upgraded to more functions and larger interior space by purchasing the Smart Oven Air
It doesn't really make good toast. Probably because the top two middle elements do not heat up except to broil. Nowhere in manual does it say this, and toast is never evenly browned. Air fry makes a huge smokey mess for something simple like chicken wings. We use the oven all the time, but it doesn't live up to it's name or main feature. Not worth the price.
I love this. I bought it to replace a perfectly good earlier model, but I wanted the air fry function. That cleared up counter space where my stand alone air fryer was sitting. I hardly use my regular oven for anything except that which won't fit in the Breville.
Response from breville.comBy Consumer Support, February 16, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
I'm pretty happy with the oven with one exception. Door seal isn't very good and the screen on the top right continuously getting fogged with evaporation moisture from the oven.