Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
1,309
4 Stars
175
3 Stars
61
2 Stars
48
1 Star
85
89%of customers recommend this product.
(
1,288 out of
1,452)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
5
Waited a long time to get this Smart Over Air Fryer Pro
on May 10, 2022
Posted by: Dominica
Verified Purchase:Yes
Used it a couple times since the purchase. So far so good. It is user friendly and very simple to switch between the different function.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Mariam
Verified Purchase:Yes
The smart oven air fryer pro has amazing performance. And the customer service was amazing too. They helped me with everything. Thank you so much.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Deborah
Verified Purchase:Yes
This is a great oven. Uses many times a day. Enjoy the quality of the food prepared. Great customer service.
Written by a customer while visiting breville.com
Posted by: Me2Be
Verified Purchase:Yes
I have used Breville ovens for over 20 years. This was an upgrade to my last one that started having issues with the buttons. The new oven has worked great so far, and I love the air fry option. My only issue is the pricing. These ovens are starting to cost the same as a full sized appliance which is making it cost prohibitive.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Garbage
on May 8, 2022
Posted by: Lawrence
Just threw it in the garbage. The door worked for two weeks then started jamming. Next the heating element broke because the door guide struck it after the guide screw came out. I have had a Breville espresso machine for over a decade. This “oven” is not the same quality. Shameful design.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 9, 2022
Thank you for taking the time to post your review. We're sorry to hear of your experience. If you actually still have the oven, please file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220509MR-1. Also, make sure to add your contact details with phone and email. We'll be happy to look into how we might help.
Written by a customer while visiting breville.com
Posted by: CJHans
Verified Purchase:Yes
Cooks evenly and quickly. Everything I have made thus far has come out perfectly.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: OFG
Verified Purchase:Yes
I love this oven. I use it just about every day to prepare meals. It’s the perfect size for a single person.
Written by a customer while visiting breville.com
Customer Rating
4
Great Oven, Until The Timer Quit Working!
on May 6, 2022
Posted by: HNK2022
I have so much enjoyed this Smart Oven for the past 3 years; it eliminated heating up the large oven and was great for baking and air frying simple things like fries (nothing too messy)! However, recently the timer quit working. The oven will preheat, but once it reaches the set temperature, the timer just flashes and the oven turns off after 10 minutes. So, if you are baking or air frying, you have to continually check to see if the oven has automatically turned off and then turn it back on. It still bakes/air fries and toasts, but the timer makes it more difficult to use. Also, this oven gets very hot, and I only use it in an open space on the counter, and not under any cabinets. I am about to be in the middle of a major kitchen renovation, and this was going to be the alternative to the oven during the reno. Unfortunately, I will have to set a manual timer and turn the oven back on every 10 minutes during baking. This product costs a lot and I had expected it to last longer, but I have really relied on it and enjoyed having it.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, May 9, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com