Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,236
4 Stars
165
3 Stars
59
2 Stars
43
1 Star
79
89%of customers recommend this product.
(
1,208 out of
1,362)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Posted by: Don
Verified Purchase:Yes
Excellent counter top oven. Even has convection in two versions.
When air frying, be sure to put pan just below the basket to catch drippings.
Also LIGHTLY cover anything to catch the splattering but loose enough allow air to freely circulate around the top of your dish. (sure helps with the cleaning)
btw
Service from Breville was top notch when I had an issue.
If this is even close to what you are looking for, buy it. This is my 2nd or 3rd counter top oven but my first Breville. OUTSTANDING.
(disclaimer)
No I do not work for Breville nor am I getting anything from them.
Just totally impressed.
When air frying, be sure to put pan just below the basket to catch drippings.
Also LIGHTLY cover anything to catch the splattering but loose enough allow air to freely circulate around the top of your dish. (sure helps with the cleaning)
btw
Service from Breville was top notch when I had an issue.
If this is even close to what you are looking for, buy it. This is my 2nd or 3rd counter top oven but my first Breville. OUTSTANDING.
(disclaimer)
No I do not work for Breville nor am I getting anything from them.
Just totally impressed.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Scott
Verified Purchase:Yes
We received our oven a month ago or so and use it almost every day. We love it. I cook a lot and we only have had one over which is challenging at time. This is a second oven. It does everything our full size oven does and more. The only thing it can't do is fit full size cookie sheets but that's no problem. It pre-heats quickly and cooks fast. I have had to adjust cook times since it does cook fast but the learning curve is not steep. I would highly recommend this to any one looking for a real counter top oven. I also want to comment Breville's quality. I have several Breville appliances and they are all outstanding.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Paul H
Verified Purchase:Yes
This little powerhouse has made our conventional oven almost obsolete. Great for everything we can fit in it.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
Works like a dream, but a real nightmare to clean.
on September 28, 2021
Posted by: VL
Verified Purchase:Yes
This is an amazing machine. All of the settings work wonderfully, and as they should. Air fried items come out perfectly crispy, baked items bake quickly with swirling conventional beauty. But oh my, good luck getting it clean. The non-stick tray was almost impossible to clean after air frying a batch of lightly oiled fries (we used it under the air fryer so the oil wouldn’t get on the burners, so much so that I will never use it again without covering it with aluminum foil. But the worst part is the air fry baker. It works well, but it is literally impossible to clean. It has a tiny basket wave structure made of metal, and if you try to scrub it with a sponge you will spend the rest of your short life trying to pick out the hundreds of millions of tiny plastic sponge fibers that have been shredded and stuck into a million tiny mesh eyelets. Oh, and the manual provides no suggestions. But it does say you can’t put the air fry tray in the dishwasher.
Written by a customer while visiting breville.com
Customer Rating
3
Works well, just don't ever expect to get parts
on November 2, 2021
Posted by: Run
Our little Breville is still cooking well, but we have needed a new drip tray since May, and none are available.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 3, 2021
Thank you for taking the time to leave you comment. It is frustrating when items are out of stock. While we always strive to replenish stock as expediently as possible, there are times when there is a gap of time between when a product goes out of stock, and when we receive more stock. We are working to replenish stock as expediently as possible. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Rozlynn Crew
Verified Purchase:Yes
This is a replacement smart air fryer pro. The first one exploded within the first 3 months shattering glass 10 feet away. It was quickly replaced. This is a versatile and efficient oven, really love it and probably will use my big oven only on rare occasions.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Doesn’t last
on March 8, 2022
Posted by: Cheryl
Had this at my cabin, limited use. Didn’t last 3 years. For the price I wound think this isn’t a disposable item. No replacement internal parts available. I’d give it a zero if I could!
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 8, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Mark R
Verified Purchase:Yes
This oven is considered by my wife, an expert chef, as the best thing I ever bought her! It works wonderfully. The problem is that if anything goes wrong, Breville will not help you figure out what went wrong nor how to fix it. That may have been acceptable in the old days, but it’s not acceptable now. You have to pack your whole oven up and ship it back. Until Breville revises their policy and provides real customer support, I’d suggest that prospective buyers look for some of the other newer brands that have come on the market. Breville had cornered the market with this little gem of an oven. They will quickly lose it with this little stinker of customer non-support. I hope Breville will let me know when improve their policy.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com