it is easy to do clean. love tth dial to select your cooking pleasURE and indicates temp, two selections convection and super convection ,, the directions on the lighted window is so helpful with instant decisions...it would have been nice to have more recipes..
Had the non-air fryer version of this toaster and decided to upgrade after 4 years. Bought this version a month ago. So far, this oven works just as well in terms of cooking capabilities, and the air fryer function has been great.
That said, it seems there's a manufacturing flaw. Either the racks are too wide or the oven itself where the trays slide in are too narrow. Since day one of owning this toaster, the magnet door feature has been useless since the tray requires much more force to pull out than the magnet can provide. Never had this issue with the non-air fryer version.
When spending this amount for a smart oven, I would have expected the manufacturing quality control to be much higher.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 5, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
I bought this BOV900 around 4-5 years ago but the black lettering on the front are not almost there anymore and one of the heating elements broke even though we do pampered all our appliances and devices. I had a previous model from Breville and the only reason why I decided to get this newer one was because of the air fry. Perhaps the older generation were constructed better, I don't really know.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 4, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Purchased the Smart Oven for my wife's birthday. Since receiving the Oven our traditional oven has not been heated up. Food is ready in less time, cooked to perfection and life is good. Would like to see Breville's add a video of recomendations on cleaning the oven especially around the heating coils.
Not happy with this oven. It does not air fry very well, nor does it bake or do anything good. If you're looking for a good air fryer this one's not it. My oven functions as designed, there is nothing wrong with it. Just a terrible product. Don't waste your money.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 25, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Would love in a Light Champagne / Gold or White colour
on July 24, 2022
Posted by: Elisabeth
This is appliance amazing! Love the upgraded features compared to the original smart oven / air fryer. Wish their were more colour options though. If there was a light champagne / gold or even a white option so it could match my other neutral kitchen items it would be absolutely perfect.