Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,684 Reviews)
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product.
(
1,293 out of
1,458)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: HappyCustomer
Verified Purchase:Yes
I am one to always read reviews and do a little research on products prior to purchasing. After scouring hundreds of customer reviews on various websites and also side by side comparisons from several different sources, the Breville nearly always came out at or near the top. But the price was also at the very top. It was considerably more expensive than other models that listed identical features, so the decision came down to simply trusting those reviews and believing the extra money was going to be worth it. Unboxing found the unit to be extremely well packaged and protected for those occasional shipping bumps that seem to occur. All the normal manuals and literature to get you started were also in the box. The unit comes with a nice assortment of trays and racks for baking, broiling, and air frying. Once set up I completed the recommended 20-minute bake with nothing in it and t was ready to go. So far we have baked, broiled, toasted, and air-fried and everything has worked flawlessly and food turned out amazing. We are very happy with the unit and believe the extra cost was indeed money well spent.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Mariah
Verified Purchase:Yes
I'm experimenting with my new Breville and enjoying the experience!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
All the Power of a Big Oven in a Compact Size
on August 23, 2022
Posted by: Pat
Verified Purchase:Yes
This is my second oven. I broke my first one during a move. I use it all the time to cook meals, bake, and air fry. It’s great!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Andrew J.
Verified Purchase:Yes
Amazing! Love it! Never have to turn the oven on again.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: cindym
Verified Purchase:Yes
I bought this oven about a month ago, and it is one of the best purchases I've made. I purchased a combo airfryer/oven 2 years ago and it didn't last long. This one is built to be around for a long time. I'm so excited!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jung
Verified Purchase:Yes
My first one broke 3 times. First the door hinge went so the light would stay on like it was open all the time and the timer wouldn’t go because of that. Then my dials started to stick and didn’t work properly. Finally one of the burners cracked and had exposed the wires and I had to replace it. There was no replacement burners for me to replace it just the burner. It works amazingly normally. I bought another one after owning the first one for 3 years.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 10, 2022
Thank you for taking the time to post your review. We do apologize for your experience with your appliance. Thank you for allowing us to be involved in resolving the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Written by a customer while visiting breville.com
Posted by: Beverly
Verified Purchase:Yes
it is easy to do clean. love tth dial to select your cooking pleasURE and indicates temp, two selections convection and super convection ,, the directions on the lighted window is so helpful with instant decisions...it would have been nice to have more recipes..
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Brian
Verified Purchase:Yes
Had the non-air fryer version of this toaster and decided to upgrade after 4 years. Bought this version a month ago. So far, this oven works just as well in terms of cooking capabilities, and the air fryer function has been great.
That said, it seems there's a manufacturing flaw. Either the racks are too wide or the oven itself where the trays slide in are too narrow. Since day one of owning this toaster, the magnet door feature has been useless since the tray requires much more force to pull out than the magnet can provide. Never had this issue with the non-air fryer version.
When spending this amount for a smart oven, I would have expected the manufacturing quality control to be much higher.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 5, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com