This is my second purchase of the same product and I could not be happier with my Breville Smart Oven! I also could not tell you the last time I used the actual oven at my house. This model is so versatile and so easy to use, I think I will continue to use my built in oven as storage!
We’ve had this product for four years now and have loved it! However it suddenly doesn’t want to shut properly. I have to force the door shut! And because of this, my oven constantly thinks it’s in preheat mode. Last night the timer wouldn’t work. I’m disappointed that such an expensive product hasn’t been holding up better. If I had to guess I would say we’ve used this 20 times.
This is the second time I buy this oven… Even the old one last me for 5 years it was really good quality. I really like all the features that the oven has. I also like that it can fit a hole chicken or a 12” pizza (I can put two pizzas)
Great oven . Love it. Almost 3 years old and the door won’t close tight anymore. We purchased the warranty and they sent us a check for the full amount. Happy for that but I was really hoping Breville would send me somewhere to get it fixed. I will be buying another for sure.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, September 13, 2022
Thank you for your review and feedback. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Used it a moderate amount and have had 3 of these toaster ovens go bad within a 4-5 year period
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, September 7, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Love this oven going to be moving and thinking of getting second jovial oven
on September 4, 2022
Posted by: Angel
I have had this one about a year plus my problem is cleaning or keeping it clean? How? I hesitated on getting the new one for the same reason. I would recommend for cooking it is the cleaning I am concerned with. I am also having a bit of a problem as one of the other customers with door a bit loose.
20 year Breville user quality, workmanship & Customer service is the BEST!! Hands Down!! Received new replacement within 3 days freeship! I own juicer, blender, toasteroven. You cannot beat the quality. I highly recommend Breville products.