Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,684 Reviews)
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product.
(
1,293 out of
1,458)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
5
Daily use and it keeps going strong
on September 29, 2022
Posted by: grl2022
I have had my Breville BOV900BSS since January 2022 and in the past 9 months i've experienced zero problems. without hyperbole i can say i use the Breville 6-7 days a week to prepare various meals. features i have used include bake, roast, toast, proof, both pizza modes, slow cook, reheat and dehydrate. the oven has been outstanding on most features. i will say the bake mode seems to burn the top crust on the 8 or 9 cakes i've baked, even with adjusting the temperatures lower by 25deg from what the recipes recommend. the only complaint i have about the BOV900BSS is, with the exception of the removable crumb tray, the inside is difficult to clean. around the heating elements on top and bottom it is especially difficult to maneuver a paper towel or cleaning cloth. other than that, this oven deserves the 5 star rating i've submitted. thank you Breville!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jeff
Verified Purchase:Yes
So far, we've made a roast chicken, chicken wings, toast, french fries, and reheated so many things we've lost count. Everything has turned out great so far. Very easy to use, we love the multitude of settings. So far, it hasn't been too difficult to clean, and can't wait to see what else we can cook with it.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Beck57
Verified Purchase:Yes
I love mine but I’m still learning to use it. I’ve enjoyed it so very much. I wasn’t going to buy it because of cost but I’m glad I did!! I recommend it highly.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Dianne
Verified Purchase:Yes
I have been using my Smart Oven Air Fryer for over 7 months. I use it exclusively. The only time I used my regular gas oven was to bake a large dish. The Smart Oven heats up to the desired temp quickly. Easy to use. Easy to clean. I chose this appliance for the air fryer feature. It is nice to have only one large appliance on the counter that will do all the baking/cooking tasks I need.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Dangerous appliance
on September 22, 2022
Posted by: Bob
I would never buy this appliance again or recommend it to another the outer cabinet over heats causing a dangerous safety issue
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Posted by: Bob
Verified Purchase:Yes
Start up select pizza let it run before using. 6 minutes left on the 20 minute burn in and the temperature of the left side and top reaches well over 135 degrees. If you accidentally touch the cabinet you’ll get a burn
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, September 22, 2022
We're sorry to hear of your experience. You'll notice in the oven's manual that we do advise against touching the hot surfaces. To avoid burns, use extreme caution when removing pans, dishes and accessories such as the included broiling rack and roasting pan, that contain hot oil or other hot liquids.
Should future questions or issues arise, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Should future questions or issues arise, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Written by a customer while visiting breville.com
Posted by: Nina
Verified Purchase:Yes
This is my second purchase of the same product and I could not be happier with my Breville Smart Oven! I also could not tell you the last time I used the actual oven at my house. This model is so versatile and so easy to use, I think I will continue to use my built in oven as storage!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Loved this! Except…
on September 8, 2022
Posted by: Cassie
We’ve had this product for four years now and have loved it! However it suddenly doesn’t want to shut properly. I have to force the door shut! And because of this, my oven constantly thinks it’s in preheat mode. Last night the timer wouldn’t work. I’m disappointed that such an expensive product hasn’t been holding up better. If I had to guess I would say we’ve used this 20 times.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com