The fi one had E1 error. Second one glass exokosed
on December 23, 2020
Posted by: Steven T
Verified Purchase:Yes
I’ve had two of your ovens one had to be returned because of an E1 errror. The replacement the glass exploded! I would never buy another Brevell product.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 23, 2020
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist in any way and make this right for you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Breville toaster ovens have always been a reliable favorite of our household. Upgrading to the Smart Oven Air was a great decision. The convection setting bakes pastries and cakes evenly making me look like a pro. With the many features, there is no reason to use the range oven or wall ovens any longer, unless what you're baking exceeds the capacity of the Breville Smart Oven Air.
Looks very nice but the toasting and bagel function is not as good as my old breville Doesn’t toast well and bagels burn on the sides. I think it’s a big oven so doesn’t heat evenly. I miss my old breville but it was time to replace and upgrade. Air fried fries works well but crumbs from frozen fries fall from the mesh tray so I place the baking tray with foil on the bottom rack.