Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5 out of 5
4.5
(1,684 Reviews)
Open Ratings Snapshot
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product. 
(
1,293 out of 1,458
)
Best Buy Privacy Policy
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
5 out of 5
5
Great Oven
on November 28, 2022
Posted by: Raymond
Verified Purchase:Yes
I bought this oven a month ago and I am very happy with it. This oven replaces a previous Breville oven, which was a bit smaller, and did not have the air fry feature. I had the previous oven for about 10 years. It was starting to have some minor issues, although it still functioned. I am very pleased with the new oven, particularly with the fact that it can accommodate a 9 x 13 baking dish. I have not had a chance to try out the air fryer feature yet. I highly recommend this oven to anyone.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Perfect smart oven
on November 24, 2022
Posted by: Jean99
Verified Purchase:Yes
I bought this oven to use during a kitchen remodel. It’s fantastic. I’ve roasted a chicken, air fried chicken wings, made toast, and slow roasted beef. It has done everything it was advertised to do. I recommend this oven
Written by a customer while visiting breville.com
Customer Rating
4 out of 5
4
Very Nice Supplemental oven!
on November 21, 2022
Posted by: Trent
Verified Purchase:Yes
I purchased this oven to reduce the amount of use I place on my kitchen oven. So far, I have been impressed with the versatility of this appliance. While my first oven had an issue with intermittent "E06" errors at high temperatures, Breville's support team quickly assisted me in replacing my oven. Since receiving my replacement, I have had not issues with it. I primarily use the Bake, Roast, Toast, Broil, Pizza, Proofing, and some Air Frying functions. I have been very happy with the size of the oven which allows me to use even my over-sized 9X13 baking dishes! The top of the oven does get hot, but I have found that this is an awesome plate warmer while you are cooking your meals! This oven has definitely met my needs, as I wanted to reduce the amount of broiling, I was doing with my large oven! Some improvements I would like to see in future versions would be: 1) Insulation ring around the front door and a vent port for steam. 2) Add clock to the display 3) Better quality pans with the oven would be great, 4) Adding a cookbook be it printed or digital on your website is a must. 5) a self-cleaning function would be awesome! Otherwise, this is a very capable appliance, that has become my go to for any meal of the day!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1 out of 5
1
Great Oven While it Lasted. Buyer Beware
on November 19, 2022
Posted by: Marg
I loved this oven and never used my stove oven. Yesterday something happened to the function buttons and they stopped working. The start button turns on the oven but I can't adjust to the temperature or how I want to bake, roast, broil, or toast ect. I have had it for 3 years and the price I paid I thought for sure it would last longer then that. Don't think I will be buying another one .Right now I am upset.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 21, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
First gen still works great, and this one is even better!
on November 19, 2022
Posted by: Allen
We've had the first gen Smart Oven for several years, using it daily for just about anything. The only aspect that limited our use was interior space. Now with the Air Fryer Pro, we can cook anything that our oven would do, better, and with less energy consumption. That's also less heating the whole house in the summer - another advantage to these efficient, small form-factor ovens.
Though we used the first gen daily, it doesn't seem like it will wear out anytime soon. So we'll keep it around, or donate it to a family member. This is one of the best values in kitchen appliances - ever.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Top of the Line. Exceeded Expectations
on November 15, 2022
Posted by: Patricia
Verified Purchase:Yes
I purchased this as a gift for my family. What a great investment. They are using this almost exclusively for all baking, roasting, warming and everything else needed in the kitchen. Compact, outstanding performance and happy outcomes to all meals.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
BEST BREVILLE YET!
on November 14, 2022
Posted by: JudgeFla
Verified Purchase:Yes
I have had a Breville Oven for many years and as one famous Food Network Chef once said he was, "fanatically dedicated" to his "Breville Toaster Oven" and so am I. I have never had a more satisfying appliance than this product. The supplied accessories were very well made, heavy duty stainless steer throughout. Two reversable wire racks for 8 different rack positions allows precise cooking/toasting at different locations according to the food being prepared. A 9"x13" roasting rack that fits into a 9"x13" roasting pan, a 13" pizza pan, a full size heavy duty stainless steel Air Fry/Dehydration basket and a front loading crumb tray that slides out very easily.
I had a well known air fryer, used it a few times and it went into a cabinet never to be used by us again. The capacity was poor, you had to open it up and "shake" the basket around to mix up the food so it would "fry" evenly. Not worth the effort and way too much hassle. I ended up giving it to a close friend who had mentioned they always wanted an air fryer, they used it a few times and they gave up too!
The Air Fryer portion of this oven has outperformed the other I had TEN-FOLD, as an air fryer, it's the best. And that's not the best thing about this oven. Frozen french fries almost never come out very good, but the Breville put out the best french fries we have ever had at home. Almost better than a famous fast food chain we have had them from before, almost, but not quite (pretty close though). The "Super Convection mode really moves the heated are around to give everything a nice crispness. Wouldn't recommend usinf it to fry chicken or anything greasy, it would make a real mess.
It has almost replaced our full size convection oven in the kitchen, we find it much more convenient and efficient to use it. You can read the description of its many functions, but I'll tell fou how they have worked for us. I have not received anything for writing this review, I just like the product so much, I want people to know how well it works and can make their lives a little better.
Toasting, how hard is that? Any device can toast, but I've never used a toaster that works as well at this one. The bread comes out nicely & especially evenly toasted on the outside and has a nice crunch, but the inside of the bread has a unique consistancy that is difficult to describe, you just have to try it. Of course that's just my opinion, it may be different for others. Bagel toasting has been perfected here, nice crunchy top (inside) and warm bottom (outside), uniformly toasted & the inside consistancy is perfect.
Roasting vegetables is so easy and they come out perfectly roasted. The BAKE function is probably the most used function, especially with convection on at normal setting. Just had a meatloaf last week and it was fully cooked and still juicy throughout. Everything else we made using the bake setting proved to be evenly cooked throughout and nothing was ever dried out. BROIL is not a function that we ever use, in this or the full size oven.
PIZZA is just the best, weather a packaged frozen pizza or a fresh pizza, it cooks better than anything I have ever used, even in the full size oven with a pizza stone. Cooking a pizza on the supplied pizza pan came out perfectly with a crisp crust and throughly cooked through right to the center, weather it was frozen (ise FROZEN & CONVECTION) or fresh (use only CONVECTION).
REHEAT is the only other function we have used so far and warming up leftovers is a breeze, it circulates the heat so evenly that food warms up perfectly throughout. This appliance has proven to be one of the most useful devices we have ever had throughout the years and no other device has ever cooked food so uniformly than the Breville Oven.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1 out of 5
1
Worst appliance ever
on November 12, 2022
Posted by: Mari2222
The Smart Oven Pro is seriously flawed. I did air fryer Brussel sprouts today and recipe says 8-10 minutes at 400. It took 25 minutes and they still weren’t crispy or even done. I have found this to be true with almost all the functions.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, November 14, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
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