Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5 out of 5
4.5
(1,684 Reviews)
Open Ratings Snapshot
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product. 
(
1,293 out of 1,458
)
Best Buy Privacy Policy
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
5 out of 5
5
Great oven and air fryer
on December 15, 2022
Posted by: Cyndifr
Verified Purchase:Yes
We love it! The air fryer cooks up fries, etc perfectly! Bacon cooks up evenly.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2 out of 5
2
Hard to Clean/Condensation
on December 14, 2022
Posted by: Carolyn
I bought this in August from Crate and Barrel. The fact that it's very quiet is great. However, when using the air fryer or oven it's a mess. Food splatters to the top. The instructions tell you not to cover the food. It's very difficult to clean due to the coils at the top. I reached out to Crate and Barrel for a refund but unfortunately they said it had to be unopened or within 30 days. I had it 3 months and hadn't used the fryer or oven method often but when I finally did I discover food was sticking to the top and it builds up a lot of condensation when making certain foods and drinks. I would love to give this 5 stars but I can't. I want to return to Crate and Barrel and just get a quiet Brevel Microwave in exchange. :(
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 14, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Second Purchase of Breville Toaster oven
on December 13, 2022
Posted by: Bill
Verified Purchase:Yes
This is my second Breville. First one was showing signs of age so decided to get a newer model. Glad I did. Air fryer, a new feature to me works well and have used it for French fries, onion rings and chicken wings. Pizza setting works well. Use it for toast daily and the reheat and warming settings often. A “jack of all trades” appliance is well worth the purchase price.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Fantastic oven
on December 13, 2022
Posted by: Rockster
Verified Purchase:Yes
We bought this to replace the original Breville oven we purchased in 2014. It still worked but it was time for an upgrade and boy are we glad we went with this one. It's much larger than the old one so it can use larger pans. Love having 2 racks and the air fryer is a nice bonus. Since owning the Breville ovens we have only used our full size oven maybe 12 times since 2014. We cook and bake everything in the oven. Best purchase we have made again.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Very professional
on December 12, 2022
Posted by: Tony
Verified Purchase:Yes
We upgraded from the Smart Oven to this unit. and I am glad we did
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1 out of 5
1
Disappointing
on December 11, 2022
Posted by: Diane
All the bells and whistles takes 10 minutes to toast a simple slice of bread .
Air fryer is great .
Overpriced
I had to buy a toaster .
Stay clear !!!
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 12, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Love this ove
on December 10, 2022
Posted by: Carolann
Verified Purchase:Yes
Bought it 3 weeks ago
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1 out of 5
1
Not impressed
on December 10, 2022
Posted by: Kathy
I purchased this oven two years ago. I was happy with all of the functions although several features do not work well. The oven does poorly for toasting. I tried to heat something in a 500 degree dish which shattered. I only use the oven to reheat pizza or use the air fryer. Would love to know how to clean the oven! Would not buy again.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 12, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
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