Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
1,309
4 Stars
175
3 Stars
61
2 Stars
48
1 Star
85
89%of customers recommend this product.
(
1,288 out of
1,452)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: BrevilleGuy187
Verified Purchase:Yes
So many features, great ease of use. Fantastic product.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Door failed after only 2 years
on January 17, 2023
Posted by: John
I’ve had the Breville Smart Oven Air Fryer Pro for 2 years. During this time, it worked fine in a 2-person household. I’ve used it for toasting bread daily and occasionally to roast vegetables. It has not been abused irresponsibly (i.e. by unsupervised children) or used in an unintended manner (liked a commercial kitchen). After only 2 years, the door has failed. After closing the oven door, it does not remain closed. It remains open during operation, leaving a gap, which allows for heat to escape via the gap. The heat that has leaked via the gap has left burn stains in the corners of the oven frame and on the sides of the door. Moreover, the heating has become inconsistent, leading to unevenly cooked food. Lastly, the door does not open gently anymore. It falls down when opening. Please see attached pics for reference. I would not recommend this product unfortunately due to its door failure only after 2 years.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 18, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Dan
Verified Purchase:Yes
Cooking at home more than ever. Everything fits in the 900 (French Oven, 12" cast iron) and trying new things (dehydrating, proofing, phase cooking, ...)
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Joseph
Verified Purchase:Yes
I have owned the earlier model of the Breville Smart Oven for many years...and as a chef (research & development) it has served me flawlessly.
All functions work as promised - precision control - even cooking - always consistent - and in a small footprint which helps in a cluttered work environment.
Now that the unit has been upgraded to incorporate the air frying cooking methodology...the oven is near perfection. All modes can be accessed with an easy to use interface - tweaking is instantaneous - cleaning is minimal - and the unit is robust.
Every home should turn off their giant conventional stove and swap out to the Smart Oven Air Fryer Pro!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Do not buy. Will fail quickly.
on January 14, 2023
Posted by: Anonymous
This was my second Breville toaster oven. The first toaster oven not an air fryer lasted my family two years. I felt this was reasonable given the amount of use. But the Breville toaster oven air fryer only lasted seven months. It has errored out with an E6 which per thepuser manual states it is a unrecoverable error and to contact support. But support states too bad, no recourse.
I love the toaster oven when it was working, but I cannot justify buying a new toaster every 7 months.
I love the toaster oven when it was working, but I cannot justify buying a new toaster every 7 months.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 16, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Maria
Verified Purchase:Yes
Excellent product. Exactly as describe even better
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Great oven
on January 11, 2023
Posted by: Jan
Love this oven, rarely use my slide in oven. I don't care for the glowing red light. Not sure how safe that it around children.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Monica
Verified Purchase:Yes
I love my Breville oven .. I use every single function almost daily I haven’t even used my big oven since I got Breville.. worth every penny and customer service is amazing.. my favorite feature is dehydrate !! Never thought how useful that is I make dry herbs, dry bread for crumbs, cake rusk, fruit snacks you name it definitely recommend
I would recommend this to a friend!
Written by a customer while visiting breville.com