After 2 yrs my oven door would no longer shut. Breville took care of it. Unfortunately, there was a delay in getting my oven back after the repair and I ended up being without my oven for about 30 days. You never realize how much you use something until it's gone. Breville ended up making it right and sent me out a brand new oven. Now a days, nothing really lasts that long and you should only buy products that companies stand behind. Breville is certainly that company. I love my oven and Breville, thanks!
My son bought this for me as a Christmas gift. Love it! I have used the air fryer, bake, toast and broil! This is the perfect size for everything. Not having to wait for the regular oven to preheat, saves so much time.
We bought the Smart Oven Air Fryer Pro to replace a >10 year old Breville toaster oven. This has been a significant and welcome upgrade. The Smart Oven Air Fryer Pro is incredibly versatile, easy to navigate the menus, and came with several inserts to support all the capabilities the oven has.
Our entire family of five loves our Breville! It has a wide range of cooking options, heats up rather quickly and cooks food perfectly. And to top it off it looks good on the counter. Can't believe how we survived before without one.
I just made a large casserole of chicken enchilades, it only took 20 minutes on bake. Every 3 weeks I make 120 gluten free Oatmeal cookies for my husband. They come out so much better with this oven. My only complaint is that it would be nice to have a simple recipe book with function, rack level, temperature and times for everyday foods. Otherwise I really love it.
I love this appliance. It heats up fast, I use it for almost everything. I don't care for the air fryer function and the tray for the air fryer function is a pain to clean so I rarely use it. Everything else works great. It's expensive and I should have purchased the warranty. I've had it just over 3 years and it all of a sudden just shut off in the middle of baking, never to turn on again... I had issues with the dial at time as well. After awhile the dial would get stuck on certain settings. My mom also had this appliance and said the exact thing about the dial getting stuck. Hers also just died as well after a couple years. Definitely get the extended warranty! I love this oven, but super disappointed it died already. With the price of a new one I won't be purchasing again.
We recently purchased this smart oven and like it for a lot of things (toasting) but unfortunately the design is lacking in a couple areas. The front door not closing all the way flush creates an opening that lets all the steam and smells out and defeats the purpose of me using this for air fryer/roasting etc.
Response from breville.comBy Consumer Support, January 23, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we can help you from there.