Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5 out of 5
4.5
(1,684 Reviews)
Open Ratings Snapshot
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product. 
(
1,293 out of 1,458
)
Best Buy Privacy Policy
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
5 out of 5
5
perfect oven for so many things!
on April 13, 2026
Posted by: lu62
Verified Purchase:Yes
love all the options on this toaster. I use it all day everyday (mostly in the summer when it is so hot to turn a big oven on). my favorite one is Proofing. it really makes dough rise beautifully.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
2nd breville
on April 11, 2026
Posted by: Milo
Verified Purchase:Yes
bought the bigger edition with the air fryer this time. Works great. Still well built, love its multi functionality with ease. Hope this one lasts 10 years
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
A solid asset to our kitchen
on April 2, 2026
Posted by: Cliff
Verified Purchase:Yes
I bought this about a month ago and have tried out almost all the settings, finding them performing very well. It replaced a smaller version that was worn out and though a bit more expensive, well worth it. I have very little experience with air fryers, which this unit claims to be as well as an oven that reheats, broils, thaws, toasts etc. , but I am happy with its air fryer performance.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Love how easy it is to use!
on March 30, 2026
Posted by: Helen
Verified Purchase:Yes
I absolutely love the Breville air fryer. It bakes cakes in my regular 9 x 13 pan perfectly. Easy to operate.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1 out of 5
1
Cheap Construction
on March 22, 2026
Posted by: Luis.L
The oven just arrived. I bought a new oven, but seems like a refurbished one. I noticed that the door sound like metal on metal friction, doesn’t close properly, there is a gap between the door and the oven seal. Buttons doesn’t work properly neither when turning. Sound metal on metal friction too, not freely
I would recommend this to a friend!
Response from breville.comBy Customer Service, March 23, 2026
Thank you for your review. As noted in the manual, there will be vented openings in the door. This is intentional.

However, there shouldn't be excessive noise when opening and closing the door. Please expect an email shortly. We'll be happy to see how we might help from there.
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Our family cook loves it!
on March 21, 2026
Posted by: Michele
Verified Purchase:Yes
Bought this for our family “cook”, my 26-year-old grandson. He wanted a toaster oven and while Googling for one, I went down a rabbit hole with Breville. I selected this model for the options, including the oven light and dehydration mode. To say he was excited when he opted the box is and understatement. He’s tried all the features except the dehydrator but he’ll try that mode before too long. The outside of the oven gets hot to the touch but that seems to be the case with all the toaster ovens I looked at.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5 out of 5
5
Two are better than one
on March 14, 2026
Posted by: Leehman
Verified Purchase:Yes
Our second oven, for our second home. Love this oven
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3 out of 5
3
Door has a huge gap, but professional repairs are too expensive
on March 4, 2026
Posted by: Disappointed
The mechanism that keeps the door shut malfunctions easily. Unfortunately this did not first happen to my oven until after the limited warranty was expired. At best this leaves a gap for heat to escape, and at worst it disables the switch that turns on the heat for the oven. I have experienced both. Over the years this has been repaired at least 3 times, but each time the repair only lasts a few weeks before the parts misalign again. Very disappointed at the quality of what should be a high-end brand.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, March 5, 2026
We're sorry to hear of your disappointment. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
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