Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
1,309
4 Stars
175
3 Stars
61
2 Stars
48
1 Star
85
89%of customers recommend this product.
(
1,288 out of
1,452)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
4
Breville Smart Oven
on March 22, 2023
Posted by: Cynthia
This is a great oven. We love it. Unfortunately there is only a 2 year warranty as one of its features breakdown after 2 years. This is our 2nd oven. Was told to contact Breville after the purchase to purchase an extended warranty, but after sending emails and doing a contact us--no ones responded to purchase the extended warranty. We were unable to purchase the extended warranty when we purchased the oven as they said we needed to do it it online - but there was no indication of how we could purchase an extended warranty. Would appreciate Breville responding to us.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Dmill
Verified Purchase:Yes
I needed a 2nd oven while I repaired my ranges door. I chose the Air Fryer Pro as an alternative to the main oven. The Smart Ovens features that I have used so far for the most part have cooked the food I put in it successfully.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
5
Great Oven but concerned
on March 20, 2023
Posted by: Craig
This is oven is great. I had a Smart Oven Pro and bought this for the larger size. I’m able to fit a 6.5qt Le Crueset oval dutch oven in it. Every thing I’ve cooked has turned out great but I’m concerned about a gap between the door and the oven body. The gap goes all the way across the door, like it doesn’t close completely. That doesn’t seem very energy efficient. I thought there was only supposed to be a gap in the corners of the door to let steam evaporate.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Pat
Verified Purchase:Yes
I have been well pleased with this oven. I like the dials and the options that it gives you. It is much better than cooking in the oven which heats up the whole kitchen.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Convection oven does not last.
on March 10, 2023
Posted by: Debbie
I have bought two of these in the last 5 years. the first one died after 2 years. The second one did not died but convection control sounds like a lawn mower. It’s going too. I love this over, but if it can’t be fixed, I am, done. Not built to last. I don’t use it all that often.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 13, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Phil
Verified Purchase:Yes
I like the various temp & time settings. It is a well made oven.Recommended.
Written by a customer while visiting breville.com
Customer Rating
1
Cons
on March 2, 2023
Posted by: Amanda
The rack holders are so sharp & always tear my foil apart. Also the racks are not flat, so you can't use the entire space of the oven.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 3, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Lynn
Verified Purchase:Yes
My husband gifted me this oven, replacing an inexpensive, basic model from another manufacturer. The interior of the oven and crumb tray are a breeze to keep clean. The convection fan can be off, on low or high speed. The oven temp goes up to 450*F. The magnetic middle tray pull-out is a definite game changer. The exterior does not get hot. Every feature was well engineered. Overall, a vast improvement over my previous oven.
I would recommend this to a friend!
Written by a customer while visiting breville.com