Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,684 Reviews)
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product.
(
1,293 out of
1,458)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: Grid R.
Verified Purchase:Yes
This is the best Smart Oven available! I love all the features available and the fact that it’s so easy to clean. Breville’s Customer Service is top notch and very helpful….always wanting to make certain that the customer is completely happy with their products. I have many Breville appliances that are all marvelous! If my Kitchen Aid Stand Mixer ever dies, it will be replaced by Breville’s Stand Up Mixer! Love Breville and all it’s appliances!!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Ramani
Verified Purchase:Yes
I have had it for about a month & we all love it. Although I bought it to replace our traditional aging air fryer (it was too small), it essentially replaced 2 additional appliances - out toaster & our oven. I hated the oven - the simplest task took at lease 20 mins with a lost of wastage of power. The Breville, can do the job is half the time or less from the fact it heats up in 2-3 mins (compare that to 10 mins in an oven) & cooks dishes in 3-15 mins (compare that to 5 -30 mins).
Of course, the air fryer component works great too, which was the primary reason we bought this unit & we use that less than I thought we would because of all the other settings like toast, pizza, etc.! So I would wholeheartedly recommend this.
I do have some gripes & not all of them have to do with the appliance itself. The hardest part for me is translating recipes written for conventional air fryer into those that will work for the Breville. There is a lot of trial & error involved. Although Breville has put out recipes, we need more of them & also some suggestions in translating recipes meant for traditional air fryer & conventional oven.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Philip
Verified Purchase:Yes
We haven’t tried all the settings YET, but we’re working on it. The proofing setting is wonderful, we have a huge amount of sourdough!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: David
Verified Purchase:Yes
I bought this oven after using one at a friend's house and loving it. it's a beautiful and functional design. The controls are intuitive and very simple to use. The options to bake, warm, air fry, toast, slow cook make this an amazingly versatile tool. I haven't turned on the regular over since this arrived. I wish I'd bought one years ago!
Written by a customer while visiting breville.com
Posted by: Jeff S
Verified Purchase:Yes
We use this everyday and couldn't be happier with it's performance
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Carolyn
Verified Purchase:Yes
As always Breville never disappoints. Like everything about this toaster.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Loved it but didn’t last
on May 8, 2023
Posted by: Blanca
I bought my oven three years ago, and have absolutely loved it. It does everything from toasting bread to baking pizzas and air frying chicken and fries. It’s been my favorite toaster oven I’ve ever owned. How disappointed was I when it started acting up a week ago. The hinge on the door broke and now we have to be careful when opening it, otherwise it just flops open heavily onto the counter. As soon as the door broke, so did the timer/clock. Now there’s no way to program the cooking time, and I have to monitor the oven while it cooks to make sure it doesn’t just turn off after a couple of minutes (or keep cooking after the food is done). I’m very disappointed that such a great appliance, that I paid a lot of money for, stopped working properly in just three years. I really expected it to last longer!
Response from breville.comBy Consumer Support, May 10, 2023
We're sorry to hear of your experience with the appliance. We do see that one of our representatives emailed you yesterday, and they and that they are assisting you. Thank you for allowing us to see how we might resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Written by a customer while visiting breville.com
Posted by: Marylin
Verified Purchase:Yes
We've only had it a short time, but so far, we love it.
I would recommend this to a friend!
Written by a customer while visiting breville.com