This is amazing it is perfect for our family of 6. I love the versatility of this product and the customer service is top notch. I use this product everyday!
I.Love.This.Oven. It's my third one. I use it relentlessly. I just wish it was self-cleaning. But I understand that self-cleaning requires an excessive amount of heat; and this wonderfully built, convenient appliance is not equipped for that. Otherwise it is my favorite kitchen appliance. I do everything in it: cook, bake, heat, roast. And now it's an airfryer too. Plan to use the dehydrator soon.
I bought this as a warmer for smoked brisket. It works perfectly for that. I use the "warm setting" and hold the brisket for 15 hours. Very happy with purchase.
I had my oven for about 9 months, when the door started not closing. Researched it on-line and apparently the problem is a poorly designed spring that is supposed to close the door. After a couple of tries I could get the door to close. But now the problem seems to have expanded to include the timer. Again, on-line research seems to indicate it’s tied in some way to that weak spring. The oven turns itself off when cooking so I have to keep a close eye on it. If the spring issue was resolved this would be a great product but as it is, I’d not recommend.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, June 14, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
This oven is amazing! We will never use anything other than our Breville Smart Oven! Preheats in minutes! Cooks unbelievable! So many options! We will never use our range stove ever again! FIVE STARS!!!