Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,609 Reviews)
Rating breakdown 1,609 reviews
5 Stars
1,254
4 Stars
167
3 Stars
60
2 Stars
46
1 Star
82
88%of customers recommend this product.
(
1,228 out of
1,388)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
4
Good oven, but rather "iffy" procedures and customer care system.
on December 21, 2022
Posted by: Ed
The oven is great, the customer support could be better. There is no model number or serial number "sticker" anywhere on the actual oven. Once you throw out the box it comes in, there is absolutely no identifying information on the oven whatsoever, so you'll never have anything to verify the oven's make, model, build date. etc... I find it hard to believe someone at Breville doesn't know that already, and nothing in the instructions about where to find a label on the product is accurate. Getting in touch with someone is next to impossible, as I called them about the lack of any label. I had to e-mail them to get any response. They had no answer to the question about a product label at all.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, December 22, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: SherryW
Verified Purchase:Yes
I am enjoying my Breville. I wish I had purchased it sooner.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Phil
Verified Purchase:Yes
I like the various temp & time settings. It is a well made oven.Recommended.
Written by a customer while visiting breville.com
Posted by: Savie
Verified Purchase:Yes
It’s a little bigger than I needed but I am impressed with all the functions and how much you can fit inside. Others have complained about the air fryer but I think it does a good job. The only negative is that the stainless leaves a lot of fingerprints, but they come off just fine with dishwater.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Marilyn
Verified Purchase:Yes
This is my second Brville oven and i love it. The oven is big enough to hold a 9 by 13 dish. I use this all the time and never have to use my big oven. It heats up fast and can do covection or regular baking. And food cooks evenly, We use it often for toast and bagels And the,y turn out perfect. I like this brevil even better than my first one that was about 10 years old.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
easy to use and has taken over as my primary oven
on April 30, 2024
Posted by: mimo in the ville
Verified Purchase:Yes
Easy to use, great cooking/frying and toasting-- I have it on a cart to move easily in and out of the kitchen. Looking forward to using it more often
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Elaine
Verified Purchase:Yes
I can’t begin to tell you how much I appreciate this wonderful kitchen addition! I told my sister about it and she also bought one and said she uses it constantly. It’s so much easier and quicker than using a conventional oven and there’s a lot of space inside to accommodate most size pans. Great addition to any kitchen!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Shaun
Verified Purchase:Yes
True quality. We no longer use the stove or microwave
I would recommend this to a friend!
Written by a customer while visiting breville.com