Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
1,309
4 Stars
175
3 Stars
61
2 Stars
48
1 Star
85
89%of customers recommend this product.
(
1,288 out of
1,452)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
2
Died After 2 1/2 Years of Moderate Use!
on April 15, 2026
Posted by: Nicole
Got this oven for Christmas in 2023. We used it a medium amount. Sometimes go for days without turning it on and the. using it a few times a day for a week straight. Given our varied usage, I’d say it got standard, not unusual or heavy, use. And to be fair, it worked well while it lasted. But today we got the E06 error message. Basically means the internal sensor or the heat element is dead. Very expensive to fix and would be better to just get a new one. But for this much $ we should have gotten 5-7 years out of this appliance!!! After doing some research it seems this is a common issue with this model. Every article I read says buying a less complicated oven with fewer options may be better as those often last longer (fewer things to go wrong, less expensive to fix). Think before investing in this piece! I wish I had done more research.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, April 16, 2026
We're sorry to hear of your experience. We do see that one of our representatives has reached out to you via email already. Thank you for allowing us to look into how we might help you.
Written by a customer while visiting breville.com
Customer Rating
5
Solid Purchse
on April 14, 2026
Posted by: Bob Amateur Family Chef
I purchased the Breville Smart Oven Air Fryer Pro in December 2025, and it has exceeded my expectations in every way. From the very first use, it was clear that this appliance was thoughtfully designed with both performance and convenience in mind.
The versatility is one of its standout features—I’ve used it for everything from air frying and roasting to baking and toasting, and the results have been consistently excellent. The air fryer function delivers crispy, evenly cooked food without the need for excessive oil, while the convection settings ensure everything cooks faster and more evenly than a traditional oven.
I also appreciate how intuitive and user-friendly the controls are. The display is clear, the presets are genuinely useful, and it’s easy to customize settings when needed. Preheating is quick, and the interior is spacious enough to handle larger meals, which has made it incredibly useful for both everyday cooking and entertaining.
Another big plus is the build quality. It feels sturdy and well-made, and it’s held up beautifully with regular use over the past few months. Cleanup is straightforward as well, which makes using it even more enjoyable.
Overall, I’ve had nothing but positive experiences with this oven. It’s become an essential part of my kitchen, and I would highly recommend it to anyone looking for a reliable, multifunctional countertop appliance.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: lu62
Verified Purchase:Yes
love all the options on this toaster. I use it all day everyday (mostly in the summer when it is so hot to turn a big oven on). my favorite one is Proofing. it really makes dough rise beautifully.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Milo
Verified Purchase:Yes
bought the bigger edition with the air fryer this time. Works great. Still well built, love its multi functionality with ease. Hope this one lasts 10 years
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Cliff
Verified Purchase:Yes
I bought this about a month ago and have tried out almost all the settings, finding them performing very well. It replaced a smaller version that was worn out and though a bit more expensive, well worth it. I have very little experience with air fryers, which this unit claims to be as well as an oven that reheats, broils, thaws, toasts etc. , but I am happy with its air fryer performance.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Helen
Verified Purchase:Yes
I absolutely love the Breville air fryer. It bakes cakes in my regular 9 x 13 pan perfectly. Easy to operate.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Cheap Construction
on March 22, 2026
Posted by: Luis.L
The oven just arrived. I bought a new oven, but seems like a refurbished one. I noticed that the door sound like metal on metal friction, doesn’t close properly, there is a gap between the door and the oven seal. Buttons doesn’t work properly neither when turning. Sound metal on metal friction too, not freely
I would recommend this to a friend!
Response from breville.comBy Customer Service, March 23, 2026
Thank you for your review. As noted in the manual, there will be vented openings in the door. This is intentional.
However, there shouldn't be excessive noise when opening and closing the door. Please expect an email shortly. We'll be happy to see how we might help from there.
However, there shouldn't be excessive noise when opening and closing the door. Please expect an email shortly. We'll be happy to see how we might help from there.
Written by a customer while visiting breville.com
Posted by: Michele
Verified Purchase:Yes
Bought this for our family “cook”, my 26-year-old grandson. He wanted a toaster oven and while Googling for one, I went down a rabbit hole with Breville. I selected this model for the options, including the oven light and dehydration mode. To say he was excited when he opted the box is and understatement. He’s tried all the features except the dehydrator but he’ll try that mode before too long. The outside of the oven gets hot to the touch but that seems to be the case with all the toaster ovens I looked at.
I would recommend this to a friend!
Written by a customer while visiting breville.com