Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,684 Reviews)
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product.
(
1,293 out of
1,458)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: Lynne
Verified Purchase:Yes
I love my new oven but the racks are very difficult to put in the oven. They are very tight fitting so the magnetic rack pull out feature does not work at all.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jessica
Verified Purchase:Yes
We use this literally every single day, multiple times a day! So handy!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Nana
Verified Purchase:Yes
This my 2nd Breville air fryer and love it. First one died in 4 month short of 8 years
Written by a customer while visiting breville.com
Customer Rating
1
Not worth it
on April 27, 2026
Posted by: Jc
I’ve only used it for a few months and it is already broken. For a while I just thought I was making mistakes in my recipes and I just kept cranking up the heat to make up for it. It’s a new oven and it was great in the beginning so it didn’t even cross my mind something was wrong with it. I finally just realized that the bottom heating element is broken. That’s why my pies and cookies always end up with soggy bottoms. Breville please help. What do I do?
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, April 28, 2026
We're sorry to hear of your experience. Should issue occur in the future, you can simply either give us a call or create a case through our website's support hub.
In this instance, please expect an email shortly. We'll be happy to see how we might help from there.
In this instance, please expect an email shortly. We'll be happy to see how we might help from there.
Written by a customer while visiting breville.com
Posted by: Sue
Verified Purchase:Yes
i had the smaller oven and our daughter had this one and I LOVE IT !
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Monk216
Verified Purchase:Yes
This is my 2nd Breville oven, the size is great, the functions are great but I do take points from the rating based on the fact that the heating elements tend to break. I had to replace the oven after 3 years for this reason. I stayed with the brand due to the fact it really does perform well otherwise. Once they are broken, the oven must be returned for repair or replaced. Buy the extended warranty. I did but the elements broke after warranty. It's an expensive investment to only last 3 years.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Died After 2 1/2 Years of Moderate Use!
on April 15, 2026
Posted by: Nicole
Got this oven for Christmas in 2023. We used it a medium amount. Sometimes go for days without turning it on and the. using it a few times a day for a week straight. Given our varied usage, I’d say it got standard, not unusual or heavy, use. And to be fair, it worked well while it lasted. But today we got the E06 error message. Basically means the internal sensor or the heat element is dead. Very expensive to fix and would be better to just get a new one. But for this much $ we should have gotten 5-7 years out of this appliance!!! After doing some research it seems this is a common issue with this model. Every article I read says buying a less complicated oven with fewer options may be better as those often last longer (fewer things to go wrong, less expensive to fix). Think before investing in this piece! I wish I had done more research.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, April 16, 2026
We're sorry to hear of your experience. We do see that one of our representatives has reached out to you via email already. Thank you for allowing us to look into how we might help you.
Written by a customer while visiting breville.com
Customer Rating
5
Solid Purchse
on April 14, 2026
Posted by: Bob Amateur Family Chef
I purchased the Breville Smart Oven Air Fryer Pro in December 2025, and it has exceeded my expectations in every way. From the very first use, it was clear that this appliance was thoughtfully designed with both performance and convenience in mind.
The versatility is one of its standout features—I’ve used it for everything from air frying and roasting to baking and toasting, and the results have been consistently excellent. The air fryer function delivers crispy, evenly cooked food without the need for excessive oil, while the convection settings ensure everything cooks faster and more evenly than a traditional oven.
I also appreciate how intuitive and user-friendly the controls are. The display is clear, the presets are genuinely useful, and it’s easy to customize settings when needed. Preheating is quick, and the interior is spacious enough to handle larger meals, which has made it incredibly useful for both everyday cooking and entertaining.
Another big plus is the build quality. It feels sturdy and well-made, and it’s held up beautifully with regular use over the past few months. Cleanup is straightforward as well, which makes using it even more enjoyable.
Overall, I’ve had nothing but positive experiences with this oven. It’s become an essential part of my kitchen, and I would highly recommend it to anyone looking for a reliable, multifunctional countertop appliance.
I would recommend this to a friend!
Written by a customer while visiting breville.com