Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,236
4 Stars
165
3 Stars
59
2 Stars
43
1 Star
79
89%of customers recommend this product.
(
1,208 out of
1,362)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Posted by: JudgeFla
Verified Purchase:Yes
I have had a Breville Oven for many years and as one famous Food Network Chef once said he was, "fanatically dedicated" to his "Breville Toaster Oven" and so am I. I have never had a more satisfying appliance than this product. The supplied accessories were very well made, heavy duty stainless steer throughout. Two reversable wire racks for 8 different rack positions allows precise cooking/toasting at different locations according to the food being prepared. A 9"x13" roasting rack that fits into a 9"x13" roasting pan, a 13" pizza pan, a full size heavy duty stainless steel Air Fry/Dehydration basket and a front loading crumb tray that slides out very easily.
I had a well known air fryer, used it a few times and it went into a cabinet never to be used by us again. The capacity was poor, you had to open it up and "shake" the basket around to mix up the food so it would "fry" evenly. Not worth the effort and way too much hassle. I ended up giving it to a close friend who had mentioned they always wanted an air fryer, they used it a few times and they gave up too!
The Air Fryer portion of this oven has outperformed the other I had TEN-FOLD, as an air fryer, it's the best. And that's not the best thing about this oven. Frozen french fries almost never come out very good, but the Breville put out the best french fries we have ever had at home. Almost better than a famous fast food chain we have had them from before, almost, but not quite (pretty close though). The "Super Convection mode really moves the heated are around to give everything a nice crispness. Wouldn't recommend usinf it to fry chicken or anything greasy, it would make a real mess.
It has almost replaced our full size convection oven in the kitchen, we find it much more convenient and efficient to use it. You can read the description of its many functions, but I'll tell fou how they have worked for us. I have not received anything for writing this review, I just like the product so much, I want people to know how well it works and can make their lives a little better.
Toasting, how hard is that? Any device can toast, but I've never used a toaster that works as well at this one. The bread comes out nicely & especially evenly toasted on the outside and has a nice crunch, but the inside of the bread has a unique consistancy that is difficult to describe, you just have to try it. Of course that's just my opinion, it may be different for others. Bagel toasting has been perfected here, nice crunchy top (inside) and warm bottom (outside), uniformly toasted & the inside consistancy is perfect.
Roasting vegetables is so easy and they come out perfectly roasted. The BAKE function is probably the most used function, especially with convection on at normal setting. Just had a meatloaf last week and it was fully cooked and still juicy throughout. Everything else we made using the bake setting proved to be evenly cooked throughout and nothing was ever dried out. BROIL is not a function that we ever use, in this or the full size oven.
PIZZA is just the best, weather a packaged frozen pizza or a fresh pizza, it cooks better than anything I have ever used, even in the full size oven with a pizza stone. Cooking a pizza on the supplied pizza pan came out perfectly with a crisp crust and throughly cooked through right to the center, weather it was frozen (ise FROZEN & CONVECTION) or fresh (use only CONVECTION).
REHEAT is the only other function we have used so far and warming up leftovers is a breeze, it circulates the heat so evenly that food warms up perfectly throughout. This appliance has proven to be one of the most useful devices we have ever had throughout the years and no other device has ever cooked food so uniformly than the Breville Oven.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Shirley
Verified Purchase:Yes
Work wonderfully. We love it. Pull out crumb tray is great.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Karina
Verified Purchase:Yes
This is my third Breville smart oven purchase, and the quality of the product is amazing, would not buy any other brand.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
Good oven, but rather "iffy" procedures and customer care system.
on December 21, 2022
Posted by: Ed
The oven is great, the customer support could be better. There is no model number or serial number "sticker" anywhere on the actual oven. Once you throw out the box it comes in, there is absolutely no identifying information on the oven whatsoever, so you'll never have anything to verify the oven's make, model, build date. etc... I find it hard to believe someone at Breville doesn't know that already, and nothing in the instructions about where to find a label on the product is accurate. Getting in touch with someone is next to impossible, as I called them about the lack of any label. I had to e-mail them to get any response. They had no answer to the question about a product label at all.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, December 22, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: SherryW
Verified Purchase:Yes
I am enjoying my Breville. I wish I had purchased it sooner.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Phil
Verified Purchase:Yes
I like the various temp & time settings. It is a well made oven.Recommended.
Written by a customer while visiting breville.com
Posted by: Savie
Verified Purchase:Yes
It’s a little bigger than I needed but I am impressed with all the functions and how much you can fit inside. Others have complained about the air fryer but I think it does a good job. The only negative is that the stainless leaves a lot of fingerprints, but they come off just fine with dishwater.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Marilyn
Verified Purchase:Yes
This is my second Brville oven and i love it. The oven is big enough to hold a 9 by 13 dish. I use this all the time and never have to use my big oven. It heats up fast and can do covection or regular baking. And food cooks evenly, We use it often for toast and bagels And the,y turn out perfect. I like this brevil even better than my first one that was about 10 years old.
I would recommend this to a friend!
Written by a customer while visiting breville.com