Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,609 Reviews)
Rating breakdown 1,609 reviews
5 Stars
1,254
4 Stars
167
3 Stars
60
2 Stars
46
1 Star
82
88%of customers recommend this product.
(
1,228 out of
1,388)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
1
Not ADA accessible - digital display unreadable from wheelchair
on January 11, 2025
Posted by: Lea51
The digital display is not readable from a seated position such as wheelchair. We could find no way to modify or brighten the display. Breville, please look into this and write if there is a solution.
Response from breville.comBy Customer Service, January 13, 2025
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
3
Missing one most important feature
on February 25, 2025
Posted by: Steve
I bought this air fryer pro, tried it at home and returned it the next day. Yes it does all it says it can do but I can do all that with my very expensive oven except for air frying. I even think cleaning my oven is easier as it has a self clean option. While cleaning the air fryer pro I cut my knuckle I two places due to the sharp edges of the heating element shield. Also because of its smaller size it really isn’t easy to clean. But it’s still missing a very important feature. It does require proper ventilation same as you should have with your stove top oven. Sure it roasted my chicken same as my oven would have done but all the smoke and odor needs to be ventilated. I ended up setting off smoke defectors due to lack of ventilation. I don’t recall reading about needing proper ventilation but that’s okay lesson learned. If the kids still want an air fryer for their chicken wings, etc I will buy a small air fryer that I can place under my vent hood.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, February 26, 2025
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5
New beginnings .... Never going back.... Breville products are the best!
on June 8, 2020
Posted by: Raj
"In search of my father's garden, I found my own."
:heart:ï¸Breville Air Fryer - Gluten free 4 Cheese Pizza garnished and plated with Baked Cod, Beef Hamburger Strips, Fresh Tomato, Dried Kasuri Methi, Mint Chutney, Jalapeños, Red Onion and Fresh Lime Juice plus Oak Aged Red Chile Sauce. 15 minutes at 350. Bellissimo!:heart:ï¸
Photo Credit: #RajSohi 2020
#Pizza #Chef #food #foodporn #foodie #instafood #foodphotography #foodstagram #instagood #foodblogger #delicious #foodlover #healthyfood #foodgasm #dinner #foodies #tasty #restaurant #homemade #photooftheday #eat #cooking #healthy #picoftheday #instagram #bhfyp #GlutenFree #FirstHarvest #LikeLoveLive
Written by a customer while visiting breville.com
Customer Rating
1
Worst oven ever! We wasted our money.
on July 24, 2022
Posted by: Jay
Not happy with this oven. It does not air fry very well, nor does it bake or do anything good. If you're looking for a good air fryer this one's not it. My oven functions as designed, there is nothing wrong with it. Just a terrible product. Don't waste your money.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 25, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Chef with an attitude
Verified Purchase:Yes
It leaks on the front right side and rear left side. For this amount of money, i would expect better. You cannot clean anything on the inside of the oven with anything more than a moist sponge.
The racks and pans are easily washed, yet again the item itself is literally not able to be cleaned.
The heating elements are quickly covered in any grease or fats or any of the sort that you bake, roast, broil, etc.
I do not recommend this product. Not at the price asked. Get better, cheaper, elsewhere.
The racks and pans are easily washed, yet again the item itself is literally not able to be cleaned.
The heating elements are quickly covered in any grease or fats or any of the sort that you bake, roast, broil, etc.
I do not recommend this product. Not at the price asked. Get better, cheaper, elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
1
Impossible to clean
on May 5, 2023
Posted by: Mercedes
Followed all instructions, the nonstick coating inside doesn’t wipe off easily, even when wiped between uses.The broiler tray doesn’t ever come clean and neither does the pull out crumb catch. I followed all cleaning instructions in the manual and after multiple attempts of burnt on grease the inside eventually started to peel. Wiping and cleaning between uses never helps with the inevitable burnt on grease that happens when using at higher temp. I bought this after the “cheap” airfryer I had previously stopped working after 3 years, unfortunately this hasn’t made it 6 months.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 8, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
1
The most unreliable company. Bought Newport oven and 3 different oven one after the other came broke
on June 8, 2024
Posted by: Lunn
Unreliable company. All 3 pros came broken or dented
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, June 10, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
1
Cons
on March 2, 2023
Posted by: Amanda
The rack holders are so sharp & always tear my foil apart. Also the racks are not flat, so you can't use the entire space of the oven.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 3, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com