Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
1,309
4 Stars
175
3 Stars
61
2 Stars
48
1 Star
85
89%of customers recommend this product.
(
1,288 out of
1,452)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Posted by: TB
Verified Purchase:Yes
I have had this for 1 month now and really like it. My only grumble is that I use it so much it gets dirty to quickly. Wish there was something to put on the pull out tray that was safe and eco friendly.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
love it at first.....
on October 30, 2023
Posted by: Cindy
Purchased this 3 years ago and now it will just stop working but shutting off as soon as you try to toast any thing. We use this for everything (but air frying cause it doesn't work well at all) and for the price we paid it should last most than 3 years!!!
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, October 31, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Customer Rating
1
Did not work out of the box
on October 30, 2023
Posted by: Ken
I purchased the oven on line, too old and sick to go to the store. Now I have the oven hooked up and the light on the controls turns on and I hit the Pizza button and the oven never heated up. I had 3 people in my family look at it to make sure I did not make a stupid mistake in setting it up.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, October 31, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: JE Allen
Verified Purchase:Yes
I love the Breville Oven. My first Breville Oven was purchased in 2010 and it has been great. However, with little counter space and desperately wanting an air fryer, I gave my old oven to my daughter (she loves it) and I could not be happier with the new oven with the air fryer feature. I can do anything in that over, Easy to use, easy to clean.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jackie
Verified Purchase:Yes
We purchased this because it was rated as a top air fryer. This device does many things - including ruining 90 percent of the food i put in it. Air frying is definitely something this machine does NOT do well. It will turn your food to mush with a few burned pieces on the outsides.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, October 27, 2023
We're sorry to hear of your experience. We do suggest trying a recipe or two from our Breville+ recipe collection. https://www.breville.com/en-us/brevilleplus
This may help you adapt your own recipes to the oven for a better outcome. Please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
But, we'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
This may help you adapt your own recipes to the oven for a better outcome. Please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
But, we'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
3
It’s pretty good, but….
on October 25, 2023
Posted by: Noel
I love this air fryer. You can cook literally everything! But it bothers me that it doesn’t come with an anti dripping tray besides the crumb tray, so when you are cooking, you are going to have to clean the bottom before it sticks to the oven; I can’t find any accessories to fix that problem either.
Response from breville.comBy Customer Service, October 26, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: AK
Verified Purchase:Yes
Thanks to its great air frying and spacious roasting capacity, this is the MVP in my kitchen. I use it every single day, usually multiple times a day. The temperature is always spot on (I check it with my own thermometer) and the air fryer delivers consistently uniform sensational results. The only reason I didn't give it 5 stars are: 1) it's relatively large for a countertop appliance and 2) the air fryer grill pan is a bit of work to clean. However, I would absolutely buy this again for its capacity, perfection, and easy to use functionality.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Shelly
Verified Purchase:Yes
I bought this a while ago. It is an amazing countertop oven. It gets used daily for so many different things. It toasts very well and very handy for when you need more than 4 slices (up to 6) or good for larger artisan bread.
The air fryer works great. Love to use it to reheat pizza. Breville’s new app, Breville +, has some great tips for making it less messy. I’ve used it for air frying vegetables too.
Holidays- it is my best friend. Use it for baking desserts or sides while the big oven is being used for the main course. Glad I went with the larger model that fits a 9x13 inch pan.
Summer- it won’t heat up the kitchen.
I love this oven and it’s easy to use.
The air fryer works great. Love to use it to reheat pizza. Breville’s new app, Breville +, has some great tips for making it less messy. I’ve used it for air frying vegetables too.
Holidays- it is my best friend. Use it for baking desserts or sides while the big oven is being used for the main course. Glad I went with the larger model that fits a 9x13 inch pan.
Summer- it won’t heat up the kitchen.
I love this oven and it’s easy to use.
I would recommend this to a friend!
Written by a customer while visiting breville.com