Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,604 Reviews)
Rating breakdown 1,604 reviews
5 Stars
1,251
4 Stars
166
3 Stars
60
2 Stars
46
1 Star
81
89%of customers recommend this product.
(
1,224 out of
1,383)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
1
Worst oven ever! We wasted our money.
on July 24, 2022
Posted by: Jay
Not happy with this oven. It does not air fry very well, nor does it bake or do anything good. If you're looking for a good air fryer this one's not it. My oven functions as designed, there is nothing wrong with it. Just a terrible product. Don't waste your money.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 25, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Chef with an attitude
Verified Purchase:Yes
It leaks on the front right side and rear left side. For this amount of money, i would expect better. You cannot clean anything on the inside of the oven with anything more than a moist sponge.
The racks and pans are easily washed, yet again the item itself is literally not able to be cleaned.
The heating elements are quickly covered in any grease or fats or any of the sort that you bake, roast, broil, etc.
I do not recommend this product. Not at the price asked. Get better, cheaper, elsewhere.
The racks and pans are easily washed, yet again the item itself is literally not able to be cleaned.
The heating elements are quickly covered in any grease or fats or any of the sort that you bake, roast, broil, etc.
I do not recommend this product. Not at the price asked. Get better, cheaper, elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
1
Impossible to clean
on May 5, 2023
Posted by: Mercedes
Followed all instructions, the nonstick coating inside doesn’t wipe off easily, even when wiped between uses.The broiler tray doesn’t ever come clean and neither does the pull out crumb catch. I followed all cleaning instructions in the manual and after multiple attempts of burnt on grease the inside eventually started to peel. Wiping and cleaning between uses never helps with the inevitable burnt on grease that happens when using at higher temp. I bought this after the “cheap” airfryer I had previously stopped working after 3 years, unfortunately this hasn’t made it 6 months.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 8, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
1
The most unreliable company. Bought Newport oven and 3 different oven one after the other came broke
on June 8, 2024
Posted by: Lunn
Unreliable company. All 3 pros came broken or dented
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, June 10, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
1
Cons
on March 2, 2023
Posted by: Amanda
The rack holders are so sharp & always tear my foil apart. Also the racks are not flat, so you can't use the entire space of the oven.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 3, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Preston
Verified Purchase:Yes
We purchased the oven as a replacement for our several year old air fryer. We were needing more capacity and our research led us to the Breville Smart Oven Air Fryer Pro. The oven added the additional air fryer function we needed with the added value of a small oven. We now use this appliance for all the items cooked in an oven and only need to heat a small area. There is minimal heat added to the room from the oven with a bonus of the oven turning off the heat when the time elapses. The broil function works perfect to add a slight crunch and pizzas have been perfect. The quality is top notch and the appearance of the oven compliments the kitchen. This is the only appliance allowed to remain on the kitchen counter when not in use beside the coffe maker. Highly recommend the Breville brand.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
very good
on September 18, 2020
Posted by: Anonymous
Liked so far very much !!!
Written by a customer while visiting breville.com
Posted by: Debbie A.
Verified Purchase:Yes
This is a wonderful oven. The big oven in our house has been having issues with heating so we didn't use it a lot. When we found this, we are happy we can actually use it. The proof setting is a great option for making bread.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com