Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,604 Reviews)
Rating breakdown 1,604 reviews
5 Stars
1,251
4 Stars
166
3 Stars
60
2 Stars
46
1 Star
81
89%of customers recommend this product.
(
1,224 out of
1,383)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
3
Convection oven does not last.
on March 10, 2023
Posted by: Debbie
I have bought two of these in the last 5 years. the first one died after 2 years. The second one did not died but convection control sounds like a lawn mower. It’s going too. I love this over, but if it can’t be fixed, I am, done. Not built to last. I don’t use it all that often.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, March 13, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: John
Verified Purchase:Yes
Just purchased and gingerly getting used to it.
Little nervous using it, still relying on NuWave oven,cooking steaks in around 9 minutes.
Confused about the convection button,how and when to use it.
Cooking frozen food little daunting to me.
Bought couple cook books and they are not much help so far.
Being optimistic by nature will see what happens.
Cookies on my list.
Little nervous using it, still relying on NuWave oven,cooking steaks in around 9 minutes.
Confused about the convection button,how and when to use it.
Cooking frozen food little daunting to me.
Bought couple cook books and they are not much help so far.
Being optimistic by nature will see what happens.
Cookies on my list.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Ken
Verified Purchase:Yes
Very nice looking toaster oven that didn’t work
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, April 30, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Kevin
Verified Purchase:Yes
Thought this oven works well, the coating stripped even though I didn’t clean it with any cleaners and they Refused to replace it. I think they should stand by their quality because this should not have happened in 3 weeks.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, June 28, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Shanthi
Verified Purchase:Yes
Bought 2years ago same door problem
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, August 26, 2024
Thank you for your review and feedback. We do see you were able to reach a representative, and that they were able to provide some options regarding how we might help. Thank you for allowing us to assist you.
Written by a customer while visiting breville.com
Customer Rating
1
Not ADA accessible - digital display unreadable from wheelchair
on January 11, 2025
Posted by: Lea51
The digital display is not readable from a seated position such as wheelchair. We could find no way to modify or brighten the display. Breville, please look into this and write if there is a solution.
Response from breville.comBy Customer Service, January 13, 2025
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
3
Missing one most important feature
on February 25, 2025
Posted by: Steve
I bought this air fryer pro, tried it at home and returned it the next day. Yes it does all it says it can do but I can do all that with my very expensive oven except for air frying. I even think cleaning my oven is easier as it has a self clean option. While cleaning the air fryer pro I cut my knuckle I two places due to the sharp edges of the heating element shield. Also because of its smaller size it really isn’t easy to clean. But it’s still missing a very important feature. It does require proper ventilation same as you should have with your stove top oven. Sure it roasted my chicken same as my oven would have done but all the smoke and odor needs to be ventilated. I ended up setting off smoke defectors due to lack of ventilation. I don’t recall reading about needing proper ventilation but that’s okay lesson learned. If the kids still want an air fryer for their chicken wings, etc I will buy a small air fryer that I can place under my vent hood.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, February 26, 2025
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5
New beginnings .... Never going back.... Breville products are the best!
on June 8, 2020
Posted by: Raj
"In search of my father's garden, I found my own."
:heart:ï¸Breville Air Fryer - Gluten free 4 Cheese Pizza garnished and plated with Baked Cod, Beef Hamburger Strips, Fresh Tomato, Dried Kasuri Methi, Mint Chutney, Jalapeños, Red Onion and Fresh Lime Juice plus Oak Aged Red Chile Sauce. 15 minutes at 350. Bellissimo!:heart:ï¸
Photo Credit: #RajSohi 2020
#Pizza #Chef #food #foodporn #foodie #instafood #foodphotography #foodstagram #instagood #foodblogger #delicious #foodlover #healthyfood #foodgasm #dinner #foodies #tasty #restaurant #homemade #photooftheday #eat #cooking #healthy #picoftheday #instagram #bhfyp #GlutenFree #FirstHarvest #LikeLoveLive
Written by a customer while visiting breville.com