Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,593 Reviews)
Rating breakdown 1,593 reviews
5 Stars
1,244
4 Stars
165
3 Stars
60
2 Stars
43
1 Star
81
89%of customers recommend this product.
(
1,216 out of
1,373)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
1
it gets "old" real quickly
on August 4, 2022
Posted by: Anonymous
I bought this BOV900 around 4-5 years ago but the black lettering on the front are not almost there anymore and one of the heating elements broke even though we do pampered all our appliances and devices. I had a previous model from Breville and the only reason why I decided to get this newer one was because of the air fry. Perhaps the older generation were constructed better, I don't really know.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 4, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Sandra LC.
Verified Purchase:Yes
I love this countertop oven! It’s so easy to use. It comes with so much! 3 racks, one which is more like a basket. There’s also a pizza pan. Can easily cook a whole Capon or small Turkey. Also comfortably fit 13 x 9 casserole dish with handles. You can buy separately a wood cutting board with fee that nest on top of the oven. It’s great for giving spice to set the extra racks on when using the oven As well protecting cupboards from heat. The little specialty rubber feet it has raises the board about 1” off the oven top so it’s still able to disperse heat. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
FABULOUS APPLIANCE, GREAT SUPPORT, DO NOT GET SEA SALT COLOR!
on March 13, 2021
Posted by: S PALLANT
I purchased this oven from Williams Sonoma >18 months ago and I love just about everything about it. Still giving it 5 stars! I don't use the air-fryer feature often, because it is quite loud and very hot; noise is annoying and I pull it away from cabinets, so they don't overheat. "Convection" is my setting of choice. I was very excited to order the white "sea-salt" color, as I have a white kitchen, but soon after I began cooking, the paint started to discolor where the heat seeps out of the oven. Once the paint began to peel, I contacted WS who directed me to Breville , and after viewing the photos, they are replacing the appliance with no problem at all. Customer Service was exceptional. I thought about another cool color, but opted for stainless. Not as beautiful, but no paint to chip. I mostly cook vegetables and the oven does a lovely job caramelizing them. I make oil free fries with just seasoning and they are amazing. Other veggies too. Wonderful appliance!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
broken
on June 8, 2020
Posted by: elaine f.
The oven stop working in less than 2 months
Written by a customer while visiting breville.com
Customer Rating
5
use it every day
on October 17, 2020
Posted by: Bonita
I have been using this smart oven for about 3 weeks now. I have never used any appliance as frequently as I do this oven. I use it each and every day. I use the toasting function, The broiling function, the baking, the air fryer and even the proofing function when making bread. Broiling a hot dog is as good as it gets. The hot dog comes out evenly crisped and even temperature throughout. Toasting of bread makes a crisp layer of crispness but may not be as dark in color as you are used to. Not a problem for my husband and I. I thus far cannot say anything negative about this Oven. I love this as well as all my other Breville products.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Breville toaster oven with air fryer
on December 8, 2019
Posted by: Carol
I love my oven but I have a lot of brown liquid under my toaster every time I use my air fryer with anything that isn't vegetables. I tried positioning my pan under the basket and not putting too much chicken, etc. in it. I never use marinade and I dry off my chicken before cooking it. Why does this happen? I hate it. I have to lift up the toaster over each time I use it to clean under and around the toaster oven. Help???
Written by a customer while visiting breville.com
Posted by: Onokapu
Verified Purchase:Yes
Quiet, easy to use and works great!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Defective Model - Doesn't start timer after you open & close oven door.
on December 21, 2020
Posted by: EA
Verified Purchase:Yes
Initially I received a defective product. The timer wouldn't start when I would open and close the door after preheating, which caused the oven to turn off after ~5 minutes. I notified breville and they provided me another oven ASAP; I do appreciate their fast response. But the replacement oven is just a software update to start the timer as soon as preheating is done. It doesn't wait for me to open & close the oven door to start the timer. I would avoid this model until they fix whatever hardware/software issue is causing the problem.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com