Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,609 Reviews)
Rating breakdown 1,609 reviews
5 Stars
1,254
4 Stars
167
3 Stars
60
2 Stars
46
1 Star
82
88%of customers recommend this product.
(
1,228 out of
1,388)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
2
Great oven but died after 2yrs
on June 27, 2024
Posted by: James
Great oven however after about 2yrs it quit heating. It turns on and just sits there and never gets hot. Occasionally it will work but more often than not it doesn’t heat. This is my second and last breville smart oven. Sad
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, June 28, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Greg
Verified Purchase:Yes
It’s easy to be skeptical of any device claiming to do many things well - too often they don’t. But the Breville Air Fryer Pro is the rare exception - we have already perfectly cooked salmon, Brussels sprouts, lasagna, bacon, and - when rain made it impossible to use our outdoor pizza oven, pizza. Everything was cooked more quickly than in our gas oven, making it easier to get dinner out for a large group. This is the same size as our microwave but so much more versatile and useful. The one exception is toasting bread or bagels - it takes longer than in a toaster or toaster oven. And when using two racks, it is important to rotate the pans between racks sos that they cook evenly - if you don’t, the bottom one may be burned on the bottom just as the top one is done. So easy to use - the large screen interface makes setting the right temperature fast, and you can immediately adjust the time as needed. Definitely recommend!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Carol
Verified Purchase:Yes
This is my second Breville oven. I LOVED my 450. It did everything I could want and did it well. I got the 900 as it is supposed to be better and it air fries. It does not do toast well at all. One side is great and the other is still white. I wish I had my 450 back. Otherrwise, it is a good oven but not as great as I had expected.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Posted by: Joe
Verified Purchase:Yes
So far, I have cooked fish fillets, french fries, pizza, breaded shrimp, and chicken thighs. I must say that everything turned out great, but cleaning the inside top of the oven is extremely hard! The manual and Breville Videos talk a lot about not using harsh chemicals and abrasives. The sides and all the accessories are easy to clean! But I have big hands and trying to clean the inside top is pretty much impossible!
I would recommend this to a friend!
Response from breville.comBy Customer Service, July 5, 2024
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: AllenJB
Verified Purchase:Yes
This is an excellent air fryer convection oven. What makes it stand out are that it uses quartz heating elements which have a very long life of 10 years. It has an app with recipes. If you want more cooking help with sensors I recommend getting the Joule version with additional sensors.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
More Problems
on December 28, 2024
Posted by: Mark
This is my 2nd purchase of this product. The first one stopped working just after the warranty period but my credit card extended warranty benefit paid for this second one. One my first time using it, I am not able to set the temperature above 250 degrees in the bake setting. What is going on? Please help as I really want to enjoy this product.
Response from breville.comBy Customer Service, December 30, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Mick
Verified Purchase:Yes
This was received as a Christmas gift so we are just beginning to use it. It is taking a while to figure out all that we can do with it, but so far, so good.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jacky
Verified Purchase:Yes
I replaced my oldie but goodie toaster oven with a new Breville Smart Oven Air Fryer Pro. Oh, the things I can now do quicker, hotter and all around amazing! You don't know what you're missing until you use one of these. I'm air frying now and just love the settings for every possible other oven function. Thank you for technology that is so easy to use!
I would recommend this to a friend!
Written by a customer while visiting breville.com