Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,236
4 Stars
165
3 Stars
59
2 Stars
43
1 Star
79
89%of customers recommend this product.
(
1,208 out of
1,362)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Posted by: Linda
Verified Purchase:Yes
I called them because of my breville smart oven air fryer because The air fryer does not work any longer. They know about a heating problem for it, but do not offer to replace it.
Response from breville.comBy Customer Service, May 20, 2024
We're sorry to hear of your disappointment. It does seem that you're oven is beyond warranty. But, we'll be happy to look into how else we might assist you. Please expect an email shortly.
Written by a customer while visiting breville.com
Customer Rating
3
Works great for awhile
on May 19, 2024
Posted by: Steve R
We depend on our toaster over and it has been fabulous with the exception that after a couple of years, the mode selector know begins to act erratic to the point that selecting a cooking mode begins to become a chores as the knob scrolls without any predictably. This is the second oven to do this!
Response from breville.comBy Customer Service, May 20, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: LD
Verified Purchase:Yes
We love everything about the oven! It makes makes cooking, baking and air frying a wonderful adventure each and every time we use it!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: LMG
Verified Purchase:Yes
Love this product and use daily. So versatile. Doesn’t heat up room like the large oven. Would buy again and again.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Great oven but died after 2yrs
on June 27, 2024
Posted by: James
Great oven however after about 2yrs it quit heating. It turns on and just sits there and never gets hot. Occasionally it will work but more often than not it doesn’t heat. This is my second and last breville smart oven. Sad
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, June 28, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Greg
Verified Purchase:Yes
It’s easy to be skeptical of any device claiming to do many things well - too often they don’t. But the Breville Air Fryer Pro is the rare exception - we have already perfectly cooked salmon, Brussels sprouts, lasagna, bacon, and - when rain made it impossible to use our outdoor pizza oven, pizza. Everything was cooked more quickly than in our gas oven, making it easier to get dinner out for a large group. This is the same size as our microwave but so much more versatile and useful. The one exception is toasting bread or bagels - it takes longer than in a toaster or toaster oven. And when using two racks, it is important to rotate the pans between racks sos that they cook evenly - if you don’t, the bottom one may be burned on the bottom just as the top one is done. So easy to use - the large screen interface makes setting the right temperature fast, and you can immediately adjust the time as needed. Definitely recommend!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Carol
Verified Purchase:Yes
This is my second Breville oven. I LOVED my 450. It did everything I could want and did it well. I got the 900 as it is supposed to be better and it air fries. It does not do toast well at all. One side is great and the other is still white. I wish I had my 450 back. Otherrwise, it is a good oven but not as great as I had expected.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Posted by: Joe
Verified Purchase:Yes
So far, I have cooked fish fillets, french fries, pizza, breaded shrimp, and chicken thighs. I must say that everything turned out great, but cleaning the inside top of the oven is extremely hard! The manual and Breville Videos talk a lot about not using harsh chemicals and abrasives. The sides and all the accessories are easy to clean! But I have big hands and trying to clean the inside top is pretty much impossible!
I would recommend this to a friend!
Response from breville.comBy Customer Service, July 5, 2024
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com