Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,604 Reviews)
Rating breakdown 1,604 reviews
5 Stars
1,251
4 Stars
166
3 Stars
60
2 Stars
46
1 Star
81
89%of customers recommend this product.
(
1,224 out of
1,383)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
3
3 years old but hinge just broke
on October 22, 2023
Posted by: Deb
I use this more than my oven. The convenience is amazing. We broil, air fry, bake meals… I don’t use this for baking cookies and cakes because for some reason it doesn’t bake baked goods evenly. I am now looking replace due to I’m afraid the door will shatter because of the hinge being broken. I am debating getting a Breville or a Ninja.
Response from breville.comBy Customer Service, October 23, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Customer Rating
3
It’s pretty good, but….
on October 25, 2023
Posted by: Noel
I love this air fryer. You can cook literally everything! But it bothers me that it doesn’t come with an anti dripping tray besides the crumb tray, so when you are cooking, you are going to have to clean the bottom before it sticks to the oven; I can’t find any accessories to fix that problem either.
Response from breville.comBy Customer Service, October 26, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
2
Great until it isn’t
on November 7, 2023
Posted by: Nik
This was my 2nd Breville toaster oven. The first one lasted for 6+ years and we loved it so much that we bought a bigger one. This one has lasted for about 2 years before the door stopped closing the entire way leaving a gap and making it so the door sensor turns the oven off and has become unreliable and inconsistent. When it worked….it was awesome but it seems like lesser quality than older version since it only lasted a short time.
Written by a customer while visiting breville.com
Posted by: Shawn
Verified Purchase:Yes
We have had our air fryer pro for a few weeks and have tried many of the settings including air fry, bake, roast and dehydrate. Everything has worked as expected and the addition of the recipe app from Breville has given us inspiration to try some new meals. Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Rotating Selector Knob Unresponsive
on November 14, 2023
Posted by: Jp
Purchased 5 yrs ago, still working, but at some point the rotating selector knob started becoming unresponsive at times. You rotate the knob, but it won't advance up or down (or will skip) to select the type of cooking you want to do every time. I use it daily and really have enjoyed the oven a lot outside of this one troublesome aspect. I would only recommend with reservations.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, November 16, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Jan
Verified Purchase:Yes
I was hesitant to purchase this toaster oven asit was so costly. However I decided to try it. All I can say is that I love it! It is so easy to use. Reheated pizza is so good. Baking, broiling, air frying is so good and do easy. No more bending over the oven. A joy to use.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: LGGirl
Verified Purchase:Yes
I started with a Black & Decker and moved up to Cuisinart. But it was time for a new toaster oven and I wanted one that could take the place of my oven now that it was just me and my husband. Bonus points if it could handle the Pullman loaf pan from King Arthur (perfectly done...) and replace my air fryer (ultimately crisp and light tater tots) while still making toast and roasting veg as well as reheating leftovers.
My Breville handles all of that and more. I love how I can easily switch from regular oven to convection to super convection.
It's large enough to handle all of my Pyrex pans and strong enough to cook things perfectly. Super happy with this.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Works great * but be prepared for some things to fail.
on November 25, 2023
Posted by: Janabeart
We bought this two years ago to expedite, making toast for our family of five. However, I have used it to make chicken, cookies, roasted vegetables, air, fried fish and chicken, and even cake.
However, the hinge on the door has failed, which has it open precariously and not close securely. So as the machine still works well, the cooking can be uneven. I wish it would’ve lasted longer than this. I would recommend with the knowledge of the Asterix.
I would recommend this to a friend!
Response from breville.comBy Customer Service, November 27, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com