Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,236
4 Stars
165
3 Stars
59
2 Stars
43
1 Star
79
89%of customers recommend this product.
(
1,208 out of
1,362)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Posted by: Shawn
Verified Purchase:Yes
We have had our air fryer pro for a few weeks and have tried many of the settings including air fry, bake, roast and dehydrate. Everything has worked as expected and the addition of the recipe app from Breville has given us inspiration to try some new meals. Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Rotating Selector Knob Unresponsive
on November 14, 2023
Posted by: Jp
Purchased 5 yrs ago, still working, but at some point the rotating selector knob started becoming unresponsive at times. You rotate the knob, but it won't advance up or down (or will skip) to select the type of cooking you want to do every time. I use it daily and really have enjoyed the oven a lot outside of this one troublesome aspect. I would only recommend with reservations.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, November 16, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Jan
Verified Purchase:Yes
I was hesitant to purchase this toaster oven asit was so costly. However I decided to try it. All I can say is that I love it! It is so easy to use. Reheated pizza is so good. Baking, broiling, air frying is so good and do easy. No more bending over the oven. A joy to use.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: LGGirl
Verified Purchase:Yes
I started with a Black & Decker and moved up to Cuisinart. But it was time for a new toaster oven and I wanted one that could take the place of my oven now that it was just me and my husband. Bonus points if it could handle the Pullman loaf pan from King Arthur (perfectly done...) and replace my air fryer (ultimately crisp and light tater tots) while still making toast and roasting veg as well as reheating leftovers.
My Breville handles all of that and more. I love how I can easily switch from regular oven to convection to super convection.
It's large enough to handle all of my Pyrex pans and strong enough to cook things perfectly. Super happy with this.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Works great * but be prepared for some things to fail.
on November 25, 2023
Posted by: Janabeart
We bought this two years ago to expedite, making toast for our family of five. However, I have used it to make chicken, cookies, roasted vegetables, air, fried fish and chicken, and even cake.
However, the hinge on the door has failed, which has it open precariously and not close securely. So as the machine still works well, the cooking can be uneven. I wish it would’ve lasted longer than this. I would recommend with the knowledge of the Asterix.
I would recommend this to a friend!
Response from breville.comBy Customer Service, November 27, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Joepa
Verified Purchase:Yes
This is my second Smart Oven. I would still have my first one if the door did not have a problem closing completely - Breville offered to repair it for me and they also offered me a substantial discount on a new one - i opted for the new one - I love the product - very versatile, very dependable, very usable...I highly recommend all Breville products - I also have a Breville toaster...
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Door not closing.
on December 20, 2023
Posted by: Mar
The smart oven air fryer pro Initially worked great, but after only 17 months all of the sudden the it started having issues. The door when closing by default leaves an open gap, no longer fully closing without it being pushed.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, December 21, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there
Written by a customer while visiting breville.com
Customer Rating
1
Peeling back wall
on January 5, 2024
Posted by: Katy
Back wall is peeling.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, January 8, 2024
We're sorry to hear of your experience with the appliance. We do see you were able to contact a representative, and that they are assisting you. Thank you for allowing us to look into how we might resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Written by a customer while visiting breville.com