Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
1
Oven stopped working after less than a year
on March 15, 2024
Posted by: Andrea
I bought this oven last summer but it now no longer is able to toast and does not seem to heat up to the desired temperature. When we initially bought it we loved it - it has a lot of great features. Now it gets warm but does not reach a hot temperature. I looked up how to repair it but it does not seem repairable. Very disappointed, as I bought this to replace a toaster oven and air fryer and now it does neither.
I have been using Breville toaster ovens many, many years. Never had a problem. This new one has created a new kitchen for me. I have not used all functions yet but what I have used has given me the same satisfaction and covered all of my expectations... just like before - Five *****. I am going to use the roasting feature this week and hopefully the air fryer. I do cook a lot but am taking my time learning....and have no question in my mind that as I get to each feature I will enjoy using every one of them. Thanks for making such wonderful products... By the way I didn't know you made other products and am planning on making another purchase.... perhaps a food processer... next.
I purchased this Breville Toaster Oven to replace an old toaster oven I purchased at a yard sale many years ago. This Breville Toaster Oven is awesome. It has replaced my toaster, toaster oven, and air fryer. This Breville Toaster Oven also has a convection oven and dehydrates. This little toaster oven can do almost anything.
I bought this product to have an air fryer and and am pleased with that . The only thing that I don’t like about it is that the toaster function doesn’t work as well as your smaller oven that we replaced with this one .
I am very happy with my purchase. Not only does this oven replace a lot of other devices it does so very well. Bakes, toasts, air frys etc. And it looks good.
When our toaster oven quit working, we bought this product. It now does more than our toaster oven or air fryer ever could. It has more room to cook, and the digital settings are so easy to use. Can't wait to explore the recipes in the mobile app.
This is our second Breville toaster oven. We upgraded from the first one and love the size and features of the larger smart oven. We loved Breville so much we bought one for our daughter when she moved. The problem is only after three years, we are experiencing problems with the toaster oven turning off mid cycle and then sometimes turning back on. We purchased the more expensive model in hopes of having it for many years. I am very disappointed and contemplating purchasing another brand. I honestly don’t know if I would recommend.
Response from breville.comBy Customer Service, February 26, 2024
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.