Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
1,286
4 Stars
170
3 Stars
61
2 Stars
46
1 Star
83
89%of customers recommend this product.
(
1,263 out of
1,424)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
1
First one was great, second one a lemon
on October 9, 2022
Posted by: Marcia
We bought our first oven about5 years ago. It has been great...bakes a little hot, but great. Bought a second one and a replacement Breville microwave about 2 years ago...and it has been nothing but problems. Microwave was defective and we had to return. Oven buttons dont work (celcius to farenheit), heat is very uneven and it runs very cool. Unfortunately we didnt use it for anything but proofing at first, so never noticed. Seems like Breville quality is going downhill. So disappointing.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, October 11, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: gpmw14
Verified Purchase:Yes
I had my 1st Breville Smart Oven for over 5 years and is still in good working condition. But, I was ready for something a little bigger. I love the improvements Breville has made including the super convection for air frying and the size is perfect for cooking multiple items.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Raymond
Verified Purchase:Yes
I bought this oven a month ago and I am very happy with it. This oven replaces a previous Breville oven, which was a bit smaller, and did not have the air fry feature. I had the previous oven for about 10 years. It was starting to have some minor issues, although it still functioned. I am very pleased with the new oven, particularly with the fact that it can accommodate a 9 x 13 baking dish. I have not had a chance to try out the air fryer feature yet. I highly recommend this oven to anyone.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Bob
Verified Purchase:Yes
I bought a different Breville Toaster Oven earlier and was thrilled with it. I then found this model which added air frying. I had to have it. I gave my earlier model to a friend and they were also very happy with the unit.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Hao
Verified Purchase:Yes
Generously replace my oven which is not repairable
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Bosco
Verified Purchase:Yes
This is my second Breville Oven (lost my first in a custody battle,lol). I wish I hadn't waited so long to replace it. However, this new Smart version with Air Fry is amazing. All the presets make this oven easy enough for my 9 & 10 year olds to use (supervised of course). As for cooking performance, until you get used to it, I wouldn't cook anything as long as the instructions on the food package or recipe say too. You may end up over cooking if you do, as the heat is much more uniform in this oven, and the cooking space being smaller it tends to cook faster than most regular size ovens.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Not impressed
on December 10, 2022
Posted by: Kathy
I purchased this oven two years ago. I was happy with all of the functions although several features do not work well. The oven does poorly for toasting. I tried to heat something in a 500 degree dish which shattered. I only use the oven to reheat pizza or use the air fryer. Would love to know how to clean the oven! Would not buy again.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 12, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Tony
Verified Purchase:Yes
We upgraded from the Smart Oven to this unit. and I am glad we did
I would recommend this to a friend!
Written by a customer while visiting breville.com