Response from breville.comBy Customer Service, April 30, 2024
We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Absolutely LOVE this!!! My son and daughter-in-law bought me this air fryer over as an early Mother’s Day gift!!!! It’s amazing. From heating up food, to using as a toaster to cooking meals I it. It’s effortless and quick. My regular oven would take hour half fan time to cook off. And rather loud to boot. This cools off in less than 5 minutes. Stop using your microwave they are unhealthy. That was just a note for you. Your welcome.
It’s a little bigger than I needed but I am impressed with all the functions and how much you can fit inside. Others have complained about the air fryer but I think it does a good job. The only negative is that the stainless leaves a lot of fingerprints, but they come off just fine with dishwater.
We have had several other brands over the years. This one is the best we have ever owned. It even toasts bread perfectly, most don’t. We highly recommend it. I’ve used it to bake meals, heat up pizza, toast bread and the Memory function is great.