Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Average customer rating
4.5
(1,582 Reviews)
Rating breakdown 1,582 reviews
5 Stars
1,236
4 Stars
165
3 Stars
59
2 Stars
43
1 Star
79
89%of customers recommend this product.
(
1,208 out of
1,362)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro Convection Toaster/Pizza Oven - Brushed Stainless Steel
Customer Rating
3
Nice multipurpose oven, but needs some refining.
on May 19, 2022
Posted by: Andrew
Verified Purchase:Yes
Had to exchange twice to get one that has the least amount of defect. When the unit heats up the door warps to the left leaning a gap on the top right hand side of the door which then allows steam out and drips to accumulate on the counter. It’s a nice oven overall, but they really need to figure out a way to have arms on both side of the door to prevent this from happening.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, May 19, 2022
Thank you for your review and feedback. Steam coming out from the oven door is normal. The door is vented to release steam created from high moisture content foods. But we do value your input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Stephanie NJ
Verified Purchase:Yes
We love our Smart Oven and use it on a daily basis-sometimes instead of our standard oven. Our Smart Oven began making an odd noise when we used the convection setting. I contacted Breville customer service regarding the issue. They communicated with me in a timely fashion, and asked that I send the oven to them for repair. Because it could not be repaired, Breville replaced it with a new one. We could not be happier with the customer service and the Smart Oven. It was definitely one of our better purchases!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Ingrid
Verified Purchase:Yes
I’m so happy with this oven!!!!! It was a replacement for my under-repair lesser model (which I also loved). Nothing less than fabulous!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Bskory
Verified Purchase:Yes
This really is a nice countertop oven. But if you have an actual oven, you'll know that this is really a convection oven, which really can't be compared to a dedicated air fryer. They are two different animals. But as I said, a very nice counter-top convection oven that's almost an air fryer.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Anonymous
Verified Purchase:Yes
Breville is one of the most exceptional companies out there. This oven is the best on the market allowing us to quickly cook healthy foods that don't get nuked from nutrients. It is not too heavy, but I recommend you keep it in the same placed. We dropped ours and it did break the front part, but it is so robust and top quality, we technically could have used the oven despite the defects. Breville saved us and replaced a whole new oven because of the amazing warranty! Thank you so much for providing state-of-art products Breville. We love your company and especially the warranties are top notch!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: mo
Verified Purchase:Yes
Replaced an older Breville toaster oven. This oven is great. We really like the airfryer feature along with the larger internal size. Only draw back is that we have it on our counter which takes up space and that when using the air fryer feature it gets very hot and it has discolored our cabinet side that it's closest to.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
No good as a toaster, but other features are great
on May 25, 2022
Posted by: Kate
Verified Purchase:Yes
Taking 7 minutes to toast bread is way too much, but it's lovely for roasting veggies and air frying.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Posted by: Micki
Verified Purchase:Yes
It works great now hopefully when someone buys it, it works correctly the first time
I love this oven and waiting for it was worth it
I love this oven and waiting for it was worth it
I would recommend this to a friend!
Written by a customer while visiting breville.com