Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,657 Reviews)
Rating breakdown 1,657 reviews
5 Stars
1,293
4 Stars
171
3 Stars
61
2 Stars
47
1 Star
85
89%of customers recommend this product.
(
1,272 out of
1,435)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
1
Not worth it
on April 27, 2026
Posted by: Jc
I’ve only used it for a few months and it is already broken. For a while I just thought I was making mistakes in my recipes and I just kept cranking up the heat to make up for it. It’s a new oven and it was great in the beginning so it didn’t even cross my mind something was wrong with it. I finally just realized that the bottom heating element is broken. That’s why my pies and cookies always end up with soggy bottoms. Breville please help. What do I do?
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, April 28, 2026
We're sorry to hear of your experience. Should issue occur in the future, you can simply either give us a call or create a case through our website's support hub.
In this instance, please expect an email shortly. We'll be happy to see how we might help from there.
In this instance, please expect an email shortly. We'll be happy to see how we might help from there.
Written by a customer while visiting breville.com
