Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,657 Reviews)
Rating breakdown 1,657 reviews
5 Stars
1,293
4 Stars
171
3 Stars
61
2 Stars
47
1 Star
85
89%of customers recommend this product.
(
1,272 out of
1,435)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
5
Seems worth the price which is rare these days
on January 23, 2026
Posted by: Kitsuna
Verified Purchase:Yes
It seems well designed, it seems to have better insulation than most countertop air fryers which is to say none at all on most whereas this one seems to take a while to get hot on the outside which implies that there is some kind of insulation in there which is good I appreciate efficiency. It's a good size, the screen could be a little better it's really hard to read unless you are looking at it at a very specific angle. So far the coating is holding up on the nonstick inside I do cook a lot of bacon in mine so it tends to have to deal with a lot of oil and at least so far it's not baking on super hard I'm able to wipe it down with just a damp cloth. I like the magnet to pull out the tray when it's in the air fryer mode that's helpful I do wish the magnet went up and down the whole thing so that it could help pull it out just a little bit regardless of its position but I understand why they put it there only. I do like that some of the extra features like Frozen actually do something different it does actually change the way the heating elements put out the Heat to avoid burning the outside while the the'si nice the most crumb tray has enough clearance that I can put a layer of tinfoil on it without it jamming. Not a feature most manufacturers probably think about but I appreciate it because it's how I keep the crumb tray nicer I just put some tin foil on it and when that gets too dirty I can just replace it.
The most important feature that I am very happy about is the preheat. So many air fryers are trying to do that 60 second or less preheat bs and it's just a lie. It is literally not possible on a 15A outlet to get to 300-400° in that short of time. So thank you for actually doing a real preheat cycle that actually gets up to temp
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: D&D
Verified Purchase:Yes
We purchased this as a replacement for the smaller version which we used all the time. This model has much more capacity but takes up just slightly more space than the smaller one. Also, has several features and cooking modes the smaller oven lacks. We love the precision, the capacity (a 9x13 pan fits nicely) and the air fry and other precision modes. Also easy to clean.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Jeb
Verified Purchase:Yes
I have been looking for a new air fryer, but found this Breville oven and can’t be happier. It is nice to have so many different options and not have to wait for the oven to heat up. It cooks evenly and heats up quickly. Great purchase!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Eric Ressler
Verified Purchase:Yes
So my wife looked at our air fryer and thought it was old and greasy. Same with our toaster oven. So she asked if I could find a cool replacement that did both. This machine fit the bill, is awesome, and is simple to use. Plus there was a bonus: it toasts wonderfully so we got rid of our 20 year old toaster too! Everyone in the family loves it. And our counter top is much cleaner and simpler.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Awesome oven
on March 3, 2026
Posted by: Ed
Purchased this to replace my old toaster oven. What a difference, this works as well if not better than my actual oven. It’s versatile, compact, stylish and even dehydrates fruits and vegetables.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Door has a huge gap, but professional repairs are too expensive
on March 4, 2026
Posted by: Disappointed
The mechanism that keeps the door shut malfunctions easily. Unfortunately this did not first happen to my oven until after the limited warranty was expired. At best this leaves a gap for heat to escape, and at worst it disables the switch that turns on the heat for the oven. I have experienced both. Over the years this has been repaired at least 3 times, but each time the repair only lasts a few weeks before the parts misalign again. Very disappointed at the quality of what should be a high-end brand.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, March 5, 2026
We're sorry to hear of your disappointment. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Leehman
Verified Purchase:Yes
Our second oven, for our second home. Love this oven
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
Cheap Construction
on March 22, 2026
Posted by: Luis.L
The oven just arrived. I bought a new oven, but seems like a refurbished one. I noticed that the door sound like metal on metal friction, doesn’t close properly, there is a gap between the door and the oven seal. Buttons doesn’t work properly neither when turning. Sound metal on metal friction too, not freely
I would recommend this to a friend!
Response from breville.comBy Customer Service, March 23, 2026
Thank you for your review. As noted in the manual, there will be vented openings in the door. This is intentional.
However, there shouldn't be excessive noise when opening and closing the door. Please expect an email shortly. We'll be happy to see how we might help from there.
However, there shouldn't be excessive noise when opening and closing the door. Please expect an email shortly. We'll be happy to see how we might help from there.
Written by a customer while visiting breville.com