Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,684 Reviews)
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product.
(
1,293 out of
1,458)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
4
Love It, but has Hot Spot in Back
on March 8, 2020
Posted by: WendyUSA
This is my second Breville Oven. Gave first one away and upgraded to this larger size. Rarely ever use regular oven anymore, except to roast large amounts of chicken bones for large batches of bone broth, This new one does have a hot spot in back left side, hopefully they can fix this issue. Found a Great stainless pan and rack combo on Amazon that's bigger than one that came with it and JUSI fits perfect! Haven't tried air fryer yet
Written by a customer while visiting breville.com
Customer Rating
5
Thoughtfully and very well-engineered appliance
on February 24, 2020
Posted by: OffenbachKid
I was hoping this oven wouldn't disappoint - IT DID NOT. I diligently researched; online reviews, various YouTube reviews, America's Test Kitchen video of a similar model. It is all-around amazing and has exceeded my expectations. Many thanks to Breville.
Written by a customer while visiting breville.com
Customer Rating
1
Glass exploded
on February 9, 2020
Posted by: Lori
I bought this Breville at the end of December - we were baking some chicken in it and the glass in the door exploded. I did take pictures.
Response from breville.comBy February 10, 2020
We would very much like to assist you with the oven. Unfortunately without a valid email address, we have no way to contact you to further assist. Please send us an email to askus@brevilleusa.com.
Written by a customer while visiting breville.com
Customer Rating
1
Great oven bad design
on January 1, 2020
Posted by: Kirkwood
I hate writing bad reviews on what should have been an awesome product but I know for a fact this will not last a long time and for the price I am very very disappointed. The oven itself works great but how and where they have placed the digital timer and dials are ( DEFINITELY IN THE WRONG PLACE ) and on top of that, they have nothing in place to stop the steam and moisture that's pumping out of that side like the funnel of a steam engine from getting in there, and as you can guess in am already having issues with my oven already, it's been only 4 months since in bought mine, so for everyone who made it longer than a year I am really happy for you.
Written by a customer while visiting breville.com
Customer Rating
1
disappointing oven
on December 22, 2019
Posted by: Abbyvn
Toast function very slow. set for toast, dark, 7 minutes = white. additional 4+ minutes = light toast. Tried air fried chicken; not crispy at all. air fried bacon took 25 minutes. The clean up was very time consuming, even with the roasting pan beneath the air fry basket. going back to my smaller air fryer and toaster. Very disappointing especially given the price for this "do it all" oven.
Written by a customer while visiting breville.com
Customer Rating
1
Smart Oven Air
on December 13, 2019
Posted by: Bob
Great oven while it works. Parts are NOT available so that makes it NOT repairable and an expensive throwaway!
Response from breville.comBy December 13, 2019
We do have several parts for the Smart Oven Air available on this website. If you have had issues with purchasing any of them, please send us an email and we will be happy to assist: askus@brevilleusa.com
Written by a customer while visiting breville.com
Customer Rating
1
Breville toaster oven with air fryer
on December 8, 2019
Posted by: Carol
I love my oven but I have a lot of brown liquid under my toaster every time I use my air fryer with anything that isn't vegetables. I tried positioning my pan under the basket and not putting too much chicken, etc. in it. I never use marinade and I dry off my chicken before cooking it. Why does this happen? I hate it. I have to lift up the toaster over each time I use it to clean under and around the toaster oven. Help???
Written by a customer while visiting breville.com
Customer Rating
3
Breville 13 function
on November 25, 2019
Posted by: PJordan
I bought mine 2 years ago. And loved it. Phased cooking is great. But, right at that 2 year mark the timer is now not working properly.
Written by a customer while visiting breville.com