I have owned three Breville ovens over the years and they have been great. This one reduced the number of items I have to keep and works great. I am using the air fryer option a ton!
My wall oven takes forever to heat and I have to use additional thermometer to check. The Breville heats very quickly, controls are simple to understand. Haven’t done very much with it r Except toast, reheating and a small pizza.
its a good toaster oven but is absolutely incapable of crisping anything to the levels claimed. Fraudulent advertising and false claims, neither more than less.
No, I would not recommend this to a friend.
Response from breville.comBy Breville Support, Breville Consumer Support, July 15, 2026
Your feedback is appreciated, and we are sorry to hear your oven is experiencing difficulties. We can see a case has already been created for you in our system and a member of our team will be reaching out to you directly through that case to assist.
This is my second one. I destroyed the first one by cleaning it without reading the instructions. Oops. I immediately ordered a new one because I can't live without it. I use it for everything. i rarely use my big oven. i gave away my countertop air fryer and my dehydrator. Amazingly great appliance
Two items have come up during my use of the Smart Oven Air Fryer Pro. 1) My old unit had a one piece crumb tray. This unit has a join at the handle. Crumbs get in there and are impossible to completely remove. 2) When using the air fry basket, the underside does not become brown and crispy. In other words uneven crispness. I do like the unit very much!! Cheers to Breville, a company of true Engineering. PS: The top came with a little dent. Also, I would like to complement you on your finger loop plug pull. Absolutely Genius! Of course this unit does not have this feature, but all my other Breville products do. Great safety feature as well as making use so much easier for young and old.