Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,684 Reviews)
Rating breakdown 1,684 reviews
5 Stars
1,313
4 Stars
175
3 Stars
62
2 Stars
48
1 Star
86
89%of customers recommend this product.
(
1,293 out of
1,458)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
1
Baking feature
on October 18, 2020
Posted by: K B
We have owned 3 Breville ovens. Two smaller ovens and were very pleased with there performance. However, the Smart Oven Air oven needs another heating element on the bottom because my cakes, muffins, breads brown only on the sides above the two elements and the rest of the product is raw looking. I have read the enclosed booklet on customer use and follow instructions for baking. I have even placed my baking pan on your pizza or broiler pan hoping this would conduct heat more evenly but it still does't salve the issue of not having a center bottom element to brown the bottom center of my products.
When friends see my oven and ask how I like it I have to say "If you like it buy the smaller model. This oven is not what I expected from Breville."
Please advise because the baking feature I use the most is not working for me.
When friends see my oven and ask how I like it I have to say "If you like it buy the smaller model. This oven is not what I expected from Breville."
Please advise because the baking feature I use the most is not working for me.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
5
use it every day
on October 17, 2020
Posted by: Bonita
I have been using this smart oven for about 3 weeks now. I have never used any appliance as frequently as I do this oven. I use it each and every day. I use the toasting function, The broiling function, the baking, the air fryer and even the proofing function when making bread. Broiling a hot dog is as good as it gets. The hot dog comes out evenly crisped and even temperature throughout. Toasting of bread makes a crisp layer of crispness but may not be as dark in color as you are used to. Not a problem for my husband and I. I thus far cannot say anything negative about this Oven. I love this as well as all my other Breville products.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Great features
on October 17, 2020
Posted by: Lisa
My husband bought this for me for Christmas last year. I use it daily. Bake in it, toast in it and also use it as a dehydrator during the summer months with things from the garden. I would buy it again. It also has can be used as an air fryer. Many options with one machine.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Great product! Poor design
on October 8, 2020
Posted by: Kenosha
First of all this was an upgrade from the pro. I hate that I cannot select the frozen option when on bake whereas I could do so with the pro. I normally cook frozen dinners and would like to be able to have that option. Next the steam/smoke keeps coming out in the from of the unit which is now leaving a dark mark on my counter tops and under my cabinets. It’s a very very poor design. I am not sure if I have a defective item and sure wish I could get an exchange as it makes no sense.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Customer Rating
5
Best Toaster Oven Ever!
on October 6, 2020
Posted by: Nan
I’ve had this for about a year now, and I rarely use my regular oven! I have baked cakes, pies, cookies, muffins, pizzas, and air fried French fries, wings, cutlets! It’s unbelievable!!!
Written by a customer while visiting breville.com
Customer Rating
5
So happy about this oven!
on September 30, 2020
Posted by: Kristin
I researched, watched review videos, top 5 air fryer videos, and could not pull the trigger on a purchase because of price. Well, you get what you pay for people! This oven is quiet as a mouse. No pulling out a drawer and flipping my potatoes. Just nice even heating and i can check on food through the glass door with the light. I guess they have to tell you the outside gets very hot. But I have hovered my hand over all sides of the oven during air frying and find it to be comfortable and not harmful to my cabinets. I also read reviews and was impressed by customer service compliments. I bought extra air fry baskets because I use that function a lot. I’m looking forward to exploring the other functions as well. I’m really impressed with the quality of this oven and I’ve used it every day since my purchase. VERY HAPPY!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Air Fryer function stopped working after 5 months
on September 28, 2020
Posted by: Lor L.
I bought the Smart Oven Air in early April 2020 and the air fryer function stopped working in mid September 2020. I turned the knobs to Air Fryer function but the fan only run 1 second and stopped.
Written by a customer while visiting breville.com
Customer Rating
4
Big, beautiful beast.
on September 19, 2020
Posted by: Elyse
We got this as a wedding gift and it is fantastic! We use it every day, sometimes multiple times a day. The only reason I use my regular oven is if something won't fit or if I need to bake two different things at once. It heats up quickly and cooks efficiently. It is pretty big, but worth the space it takes up. I have many kitchen appliances and gadgets, and this is by far my favorite. I tell everyone who will listen that it will change your life.
My complaints are:
1. Our door got a little crooked and the door doesn't seal efficiently. This causes condensation to build up under the screen. I'm assuming that it also lets some heat escape while it's cooking. We're currently in the process of talking to customer service to get this addressed.
2. It's hard to clean the greasy stains and buildup left behind on the inside of the oven and on the black tray that comes with it.
My complaints are:
1. Our door got a little crooked and the door doesn't seal efficiently. This causes condensation to build up under the screen. I'm assuming that it also lets some heat escape while it's cooking. We're currently in the process of talking to customer service to get this addressed.
2. It's hard to clean the greasy stains and buildup left behind on the inside of the oven and on the black tray that comes with it.
Written by a customer while visiting breville.com