Customer reviews from breville.com
Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Average customer rating
4.5
(1,678 Reviews)
Rating breakdown 1,678 reviews
5 Stars
1,309
4 Stars
175
3 Stars
61
2 Stars
48
1 Star
85
89%of customers recommend this product.
(
1,288 out of
1,452)
Customer Reviews for Breville - the Smart Oven Air Fryer Pro - Brushed Stainless Steel
Customer Rating
3
Air Fryer function stopped working after 5 months
on September 28, 2020
Posted by: Lor L.
I bought the Smart Oven Air in early April 2020 and the air fryer function stopped working in mid September 2020. I turned the knobs to Air Fryer function but the fan only run 1 second and stopped.
Written by a customer while visiting breville.com
Customer Rating
4
Big, beautiful beast.
on September 19, 2020
Posted by: Elyse
We got this as a wedding gift and it is fantastic! We use it every day, sometimes multiple times a day. The only reason I use my regular oven is if something won't fit or if I need to bake two different things at once. It heats up quickly and cooks efficiently. It is pretty big, but worth the space it takes up. I have many kitchen appliances and gadgets, and this is by far my favorite. I tell everyone who will listen that it will change your life.
My complaints are:
1. Our door got a little crooked and the door doesn't seal efficiently. This causes condensation to build up under the screen. I'm assuming that it also lets some heat escape while it's cooking. We're currently in the process of talking to customer service to get this addressed.
2. It's hard to clean the greasy stains and buildup left behind on the inside of the oven and on the black tray that comes with it.
My complaints are:
1. Our door got a little crooked and the door doesn't seal efficiently. This causes condensation to build up under the screen. I'm assuming that it also lets some heat escape while it's cooking. We're currently in the process of talking to customer service to get this addressed.
2. It's hard to clean the greasy stains and buildup left behind on the inside of the oven and on the black tray that comes with it.
Written by a customer while visiting breville.com
Customer Rating
5
very good
on September 18, 2020
Posted by: Anonymous
Liked so far very much !!!
Written by a customer while visiting breville.com
Customer Rating
5
This is an essential appliance
on September 10, 2020
Posted by: Bob B.
This is my second Breville oven. I loved my last one, buy when this larger one came out I had to have it. I have had it for a couple years now. This counter oven is the most important appliance I own. I use it every day. It is awesome for fries. It is also great to bake muffins and breads. The super convection makes the best frozen pizza and super fluffy biscuits. I frequently use the warm feature for dinner when I am making several different things. I basically stopped using my crock pot, since I can brown stuff in a pot on the stove then I put the pot right from the stovetop into this oven to slow cook. This is so helpful for big meals like at thanksgiving. I cook whole chickens and roast potatoes in this all of the time too. I almost never use my regular oven. I proof bread at 85 degrees, so helpful on chilly days. The temperature is very accurate. The only thing to complain about is that the toast feature takes longer than other machines because it is so big it takes a while to heat up enough to toast. If it is cold, it takes about 5-6 minutes. It does make perfect toast though, even when you are making 8 pieces at a time, they are all perfectly brown. I would never be without this oven, if it breaks out of warrantee, I will buy another the next day. I use a 10x15 size baking sheet, that is the biggest that fits(try the NordicWare Jelly roll pan- it fits perfect.) It takes a little while to get used to convection, but it is definitely worth adjusting your recipes for things like biscuits and pizza. I have to stop, but I could go on.
Written by a customer while visiting breville.com
Customer Rating
5
We love our Smart Oven Air!
on September 10, 2020
Posted by: Michael S.
Over the years we have tried many ovens, electric, gas, etc. The Smart Oven Air is a KEEPER! We use it every single day, from making toast, bagels, crispy pizza with convection, air fried chicken tenders, proofing dough, you name it! The variety of heat, convection, and timing options will allow for anything we want to prepare. Honestly, we cannot think of anything that would make this device better, it is absolutely perfect for us! Love the blue/orange LCD display, with big easy to read numbers and setting descriptors, makes it so easy to see what's going on, how much time left, and the light turns on 10 seconds before it's done cooking, along with the beeping so you don't burn your latest creation. Good job Breville! We love the brushed stainless steel and durable construction.
Written by a customer while visiting breville.com
Customer Rating
2
Great functionally, dumb interface
on September 6, 2020
Posted by: Byron T.
Our Breville toaster oven is a great all-round addition to our kitchen. That said, the knobs are counter-intuitive and confusing. There are 3 dials: mode, temperature and time. The first confusing item is the mode dial. The display shows the mode selection arrows on the left side of the screen. Normally, to go up the arrows (on the left) one would turn the left side of the dial up, i.e. clockwise. But this edition of the oven requires you to turn it counter-clockwise. Likewise, if you want to increase the temperature or time, you'd think it would be the same to turn counter-clockwise to increase. But these dials work in the opposite direction and you'll need to turn them clockwise. This back and forth and disconnect between the display, mode dial and other dials makes for this a cumbersome and confusing appliance to use. Everytime.
There is also a steam build up on the side of the oven door and controls which can form a pool of water under the oven. I am not sure if this is intended.
Written by a customer while visiting breville.com
Customer Rating
3
Takes too long to toast, pizza cycle doesn't cook evenly, good alternate to the large wall oven
on August 13, 2020
Posted by: Ed
I initially bought it to replace a toaster oven which worked perfectly for six pieces of toast. The Breville takes longer to toast, so sometimes I just go back to the older toaster oven. The other drawback is the pizza function. During the pizza cycle, only the top two outer elements heat up and the two inner ones remain off, consequently, the center of the pizza is always undercooked in comparison with the edges. I use the correct pan and position and rotate as directed. I contacted Breville to see if there's something wrong with my oven and I was told that it functions as it should. I also asked if there's another cycle that is similar to pizza but one that fires up all top elements and I was told no. So, I am going to play around with cycles to see if I can resolve this issue. Biggest benefit is that it is a perfect substitute for the large wall oven when cooking small portions. It heats up much faster and reduces cooking time.
Written by a customer while visiting breville.com
Customer Rating
4
Your microwave and oven is now obsolete (sorry!)
on July 5, 2020
Posted by: no
No joke, this simple little appliance is a game changer... it is loud after you toast to cool down, though
Written by a customer while visiting breville.com